Need help I can’t access anything on my account

Discus and support Need help I can’t access anything on my account in XboX Insiders to solve the problem; Anything that requires my email password like buying something or even accessing certain account settings, no matter what I put in for it it takes me... Discussion in 'XboX Insiders' started by /u/Jethcon79, Nov 14, 2025 at 2:22 AM.

  1. /u/Jethcon79
    /u/Jethcon79 Guest

    Need help I can’t access anything on my account


    Anything that requires my email password like buying something or even accessing certain account settings, no matter what I put in for it it takes me back to the same page. I can put in one letter and it will accept it but no go advance any further. I can’t even change my subscriptions because of it I’m stuck please help me

    submitted by /u/Jethcon79
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    /u/Jethcon79, Nov 14, 2025 at 2:22 AM
    #1
  2. sha27 Win User

    Cannot recover account to cancel subscription

    I’ve called numerous times each time is without account access they can’t help me. Of course we can’t gain recovery of account so they can’t access anything without the codes they send. So back to my bank to ask them to take it further now. I’m fuming they’re quick to stop access to accounts but don’t stop subscriptions knowing full well you can’t use the account! Disgusting tbh.
  3. antisocialtb Win User

    anyone know or can explain why i got a permanent suspension for my gamerpic?

    Thanks Janet but i had a question if they do decide to appeal my ban will i need to have do anything with my email connected to my account or not? because i forgot the password and can’t access the email but i can still access my xbox account so do you think they will just let me go back to my account or do i need to do something before that
  4. G3XK0 Win User

    My account got permanently suspended because somebody unauthorised went on my account and ddosed people without me knowing basically somebody hacked my account and got me banned

    Joseph I tired new Wi-Fi’s vpns new devices everything on the banned account can’t access the link to submit an appeal I literally can’t do anything to solve this problem sorry for the inconvenience. And thank you for trying to help
  5. MacTravis Win User

    Email Account locked, can’t sign into gamertag or any Microsoft services

    Did you just give me false information? Because I’ve tried that and XBOX live said they can’t do anything on the accounts. They can’t access the email, or change the email. They can’t do anything to give me access to the gamertag according to the person that called me. They said only Microsoft and outlook can do anything about it as the email can only be changed by logging into it which i can’t do because the email is locked…
  6. 76James Win User

    I NEED HELP! Can’t access account! Can’t cancel subscription!

    One more note… this was Xbox Game Pass PC.
Thema:

Need help I can’t access anything on my account

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