My Controllers keep repeatedly disconnecting from my Xbox. Is it over?

ive had my console about 3 weeks from brand new, i'm about 1 metre away from my console yet my controller will disconnect and and the LED light will repeatedly flash over and over until the controller connects again. While it is flashing it will kick me
out of xbox live and disconnect me from any parties or games!!!!! (ive lost multiple fifa games now because of this problem!!).. the batteries are brand new, the console is brand new yet it keeps happening, it happens within 5 minutes of me turning my console
on

My controller keeps disconnecting from my xbox. I have bought new controllers and it still disconnects even with the new controller. I have the Day one xbox. Any help will be nice.

For some reason my Xbox keeps disconnecting from xbox live an controller keeps losing sync don't know what to do please help it does it randomly how to fix ?

Thanks Derek,

I have 2 controllers, both disconnect repeatedly.

They don't show any sign of disconnecting when the error pops up. The light is still on. I've had to remove and replace the battery then turn the controller back on for the console to recognize it's there again. Even when I have the battery out entirely and plug the controller into the side USB port it still disconnects repeatedly.

I tried plugging the controller into one of the rear USB ports last night, and it stopped disconnecting for the remainder of my session, though this could also have been due to my frustrated restart of the console. The problem is intermittent.

I'll try resetting the console as per your instructions this weekend, and will follow up if the problem persists. Fingers crossed!

Thanks
Suzannah

If you've confirmed that the controller is working correctly on other Xbox consoles, the issue is likely related to your particular Xbox One. Here are some additional suggestions you could try to fix the problem on your Xbox:

Update console firmware: Make sure your Xbox One has the latest firmware installed. You can do it by following these steps:
Go to the console settings by selecting the gear icon on the home screen.
Navigate to "System" and then select "Update & Security."
Choose "Update Console" and follow the on-screen instructions to install any available updates.

Reset the console's wireless connection:
Go to console settings and select "Network."
Choose "Network Settings" and then "Set up wireless network."
Follow the on-screen instructions to reset your console's wireless connection.
Reset the console to factory settings: Please note that this will erase all data and settings stored on the console. Before doing so, be sure to back up your important data. To reset to factory settings: