Account PIN and Xbox Issues Xbox

I was able to solve the issue by forcing a PIN logon for my account on the Family Room XBOX. Since doing that I'm not getting logged out every two seconds on the other account. It was really annoying anytime somebody would launch Netflix on their own accounts
it would also log my account into the XBOX. Now with the PIN requirement that is not happening.

Thanks for your suggestions.

Hi Ruby,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues signing in your Microsoft account. I understand that you have an Xbox and your account is requesting for a PIN.

If you’ve forgotten your PIN and can’t access restricted console features, follow these steps:

When you’re prompted to enter your PIN on the console, enter any 6-digit combination three times.

Enter your Microsoft account password when prompted.

Select Make a new PIN.

Enter a new PIN, and then enter it again to confirm.

Give back to the community. Help the next person who has this issue by indicating if one of my replies solved your problem. Click Yes or No.

Regards,

Alvaro

Hi NateDogg6542,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues signing in your Microsoft account. I understand that you have an Xbox and your account is requesting for a PIN.

If you’ve forgotten your PIN and can’t access restricted console features, follow these steps:

When you’re prompted to enter your PIN on the console, enter any 6-digit combination three times.

Enter your Microsoft account password when prompted.

Select Make a new PIN.

Enter a new PIN, and then enter it again to confirm.

Give back to the community. Help the next person who has this issue by indicating if one of my replies solved your problem. Click Yes or No.

Regards,

Alvaro

Hi ImKayleb_,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues logging in to a Microsoft account that requires PIN. If you did not set a PIN on your account, you may disable the hello sign in. Follow these steps:

- Go to Start > Settings > Accounts > Input options.

- Scroll down to the option "Require Windows Hello Sign In for Microsoft Accounts" and set it to disabled.

- On the Windows Hello PIN (above), click on remove. This will remove any PIN saved on Windows Hello for the account.

- If it asks for a password, confirm your Microsoft account password.

- Restart your computer.

Here's one of the similar threads where this reference came from:

https://answers.microsoft.com/en-us/xbox/forum/...

Regards,

Alvaro

Hello, I hope you are well.

Please try these steps.

If your Xbox is asking for your child's account PIN to sign in or make a purchase, and you don't have that PIN, you need to follow a process to recover or reset the PIN. The console may require you to enter your Microsoft account password to proceed.

To reset the PIN:

Sign In Attempt: When prompted, enter a 6-digit combination repeatedly (up to 3 times).

Reset: If the PIN is incorrect, the console may ask for your Microsoft account password.

New PIN: Follow the instructions to create a new 6-digit PIN and confirm.

If you forget your PIN:

Microsoft Account Password: If you don't remember your PIN, the console will ask for your Microsoft account password.

Reset: Use your Microsoft account password to reset the PIN.

If you can't access your account:

Restart the Console: A restart may help fix sign-in issues.

Removing and Adding the Account: Removing the account and then adding it again may resolve sign-in issues.

Restore Factory Settings: As a last resort, you can restore the console to factory settings, but this will erase all data