Uploading clips to xbox network and xbox console

You can do this on the clips you take from the console, the clips taken from the PC are not uploaded to the Xbox network currently, so you need to do it as i mentioned or from your Xbox Console

Screenshots and clips are uploaded on the Xbox network, but if you saved ones to an external hard drive, disconnect that drive.

If you want to export the clips and screenshots from the Xbox network you can do it using the Xbox console companion app on PC

Or the Xbox mobile app

Unfortunately captures are automatically deleted from the Xbox network after 90 days now. You could try opening the Captures app and selecting "On this Xbox console" from the drop-down list at the upper-left, as clips are not automatically deleted from the console itself after 90 days, although they do get deleted from there over time as you capture new clips and screenshots. It's worth checking though.

What I do is set the console to automatically upload my captures to both the Xbox network and OneDrive, as they are not automatically deleted from OneDrive and it makes it easy to save any ones that I want to keep on my PC. Unfortunately, you can't share clips uploaded to OneDrive on your profile or via an Xbox message, which is why I upload to both.

But yeah, if your missing clips are not on the console itself and you only uploaded them to the Xbox network, they are gone for good I'm afraid.

I really apologize for the trouble that this has caused. It’s really not normal to happen for a game clip to be deleted when we connect to Xbox Network they should always still be there even clips that were uploaded to Xbox Network already should still be visible on our console storage.

Hi Caitlin,

Just to confirm, what Xbox console are you on - Xbox One or Series X|S? Please specify the exact model. What resolution is the clip you’re trying to upload - 720p or 1080p?

Is there any specific error code/message when the clip fails to upload, and do you have sufficient storage space? It should indicate whether the file size/upload limit has been reached for anything.

Refer to this guide:

Manage your game clips | Xbox Support

Where it explains under ‘Upload to the Xbox network from your console’:

You can upload up to 10 GB of captures to the Xbox network. Once you reach those limits, you’ll need to delete existing captures to upload new ones.

Additional support resources regarding this can be found on the Xbox support website with the relevant search query:

https://support.xbox.com/search?phrase=Clips

Hope this helps.