Xbox points rewards not redeeming

Discus and support Xbox points rewards not redeeming in XboX Insiders to solve the problem; I got enough points to redeem my reward goal, i redeemed it. Gave them my phone number to confirm and nothing is in my account or on my chosen game,... Discussion in 'XboX Insiders' started by /u/Putrid-Battle-4899, Aug 1, 2025.

  1. /u/Putrid-Battle-4899
    /u/Putrid-Battle-4899 Guest

    Xbox points rewards not redeeming


    I got enough points to redeem my reward goal, i redeemed it. Gave them my phone number to confirm and nothing is in my account or on my chosen game, how do i get my reward?

    submitted by /u/Putrid-Battle-4899
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    /u/Putrid-Battle-4899, Aug 1, 2025
    #1
  2. Reidlos88 Win User

    Never received my rewards!

    It was for xbox rewards though. I redeemed my xbox rewards points for microsoft credit so it is for xbox rewards not microsoft rewards.
  3. Mistress Sara Win User

    I want to convert my Microsoft Rewards points to Xbox points.

    There are,

    You can go to https://account.microsoft.com/rewards/redeem/ and select any of the items there. There are entries in various sweepstakes, gift cards (I'm seeing Starbucks, Gamestop, Xbox Live, Xbox currency cards).

    This page explains how to redeem the points: https://support.microsoft.com/help/20541/microsoft-account-redeeming-rewards-points
  4. HomegrownSilky Win User

    Hi there all , I've bought a voucher with the point's in the Xbox that you save up. But it won't work

    Xbox/Microsoft currency redeemed from the rewards program are automatically deposited into the accounts balance. They do not provide a separate code. Check the account balance of the account that redeemed the rewards points.
  5. Maceo McBean Win User

    I am located in Jamaica and that countryoption isnt there so I can only get rewards points and cannot get any rewards for them.

    The rewards points I am talking about are xbox gamer points which cannot be redeemed on my xbox for games, discounts, ect and every time I open the rewards app It tells me to adjust my region but because I live in Jamaica and the location doesn’t have the option for Jamaica I cannot access my gamer points or redeem them for rewards.
  6. HomegrownSilky Win User

    Unable to buy xbox gift card with Microsoft Account balance.

    It is added directly to your microsoft/xbox account that redeemed the rewards points.
Thema:

Xbox points rewards not redeeming

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