I cant play online anymore, even tho i basically have gamepass

Discus and support I cant play online anymore, even tho i basically have gamepass in XboX Insiders to solve the problem; Hi there, from a couple days ago, i couldnt play online. My dad has gamepass ultimate and the xbox x in my bedroom is set as his home console as he... Discussion in 'XboX Insiders' started by /u/Bailes07YT, Jul 21, 2025 at 5:02 PM.

  1. I cant play online anymore, even tho i basically have gamepass


    Hi there, from a couple days ago, i couldnt play online. My dad has gamepass ultimate and the xbox x in my bedroom is set as his home console as he plays with me on pc. But i can access the gamepass games, but whenever i go to play online, it comes up with the buy gamepass page. Like all the games downloaded, like battlefront 2 and rematch, are all downloaded from gamepass and i can go onto them, just cant play online. I can play offline. So i dont know why it wont let me play with other ppl. Thank you if you have answers. I have tried a lot of stuff, looked through my settings and everything.

    submitted by /u/Bailes07YT
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    /u/Bailes07YT, Jul 21, 2025 at 5:02 PM
    #1
  2. Rodrigo Oliver Win User

    Can't play online even tho I have brought a Online subscription

    Hi Holly, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    The backward compatible game issue has been affecting more users, there is no official confirmation about what is causing it.

    On the Xbox Status page, it's not mentioned yet: https://support.xbox.com/xbox-live-status

    Some players successfully fixed the issue by changing the Port Selection on the connection settings, from automatic to manual.

    Go to Profile and System > Settings > General > Network Settings > Advanced Settings> Alternate Port Selection > Manual > Choose any from the Menu starting with a 4 or 5 (Example: 49215 or 57165).

    Following Xbox Support on X is highly recommended if you have an account there.

    They consistently share updates on issues and solutions.

    https://x.com/XboxSupport

    I also recommend you contact support and let them know this is happening with your account:

    https://support.xbox.com/contact-us

    I hope this helps.
  3. RoniteYT Win User

    fh5 problems

    ok so when my gamepass ends i cant play anymore?
  4. Wolfie McG Win User

    Not letting me play online even tho I have gold

    Unfortunately all backwards compatible games are experiencing issues with the online portion of the game and this has been ongoing for quite some time now.
  5. xKdDxBraver Win User

    COD MW3 online servers

    Im currently on my xbox one, the problem is that even tho i can play every other game online, and every app i have without any problem and even the mw3 campaing itself, i cant play online, and ahe funny thing is that i would be sble to play two days ago,
    idk what happened
  6. Francia J. Win User

    Cant play a game even tho I bought if

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Are you getting a prompt that you don't own the game? If yes, we need to make sure that the game is successfully purchased under the account that you're using, please follow the steps below:

    "Go to Profile & system > Settings > Account > Payment & billing > Order History"

    If the purchase is past 6 months please check on the website: https://account.microsoft.com/billing/orders

    https://support.xbox.com/en-US/help/subscriptio...

    Once confirmed kindly remove and re-add your account.

    " REMOVE ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select System > Settings > Account > Remove accounts. ​​​

    3. Select the account that you want to remove, and then select Remove to confirm. ​​​

    4. When you're finished, select Close. ​​​

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    ​​​

    ADD ACCOUNT​​​

    ​​​

    1. Press the Xbox button to open the guide. ​​​

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new. ​​​

    3. Enter the Email address and the password.​​​

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept. ​​​

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console.​​​"
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I cant play online anymore, even tho i basically have gamepass

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