Xbox Live/Online Status Issues After Recent Update? - Alpha Skip-Ahead - Xbox Series X

I've recently started experiencing some sort of online connectivity issues with Xbox Live. Might be a coincidence, but this began occurring about 4-5 days ago after receiving the July 9, 2025 - Xbox Update Preview - Alpha Skip-Ahead (2508.250706-2200) update.

One of the primary issues is that I can't change my Online Status. It looks like my account is currently set to "Appear Online", but it is not showing as such, as friends aren't able to see me. Also, when I try and change my status to "Appear Offline" or "Do Not Disturb", the console hangs for a moment then I receive an error message saying "That didn't work. Sorry, give it another try.".... Various games also seem to have an occasional issue displaying friends online.... In addition to this, my Xbox is also seemingly not tracking any stats for any games played. When I press the Xbox button > go to the Game Activity tab > then select "All Achievements", the games I've recently played aren't showing up there in the correct order. For example, Tony Hawk's Pro Skater 3 + 4 does not show up as a game. However, if I select the game > go to the official club and tab over to "Progress", I can see my achievements and gamerscore unlocked. That said, if I click "Stats" it says my time played is 0d0h0m even though I've put about 5 hours into the game so far... I also noticed the Discord integration is broken and doesn't show my activity, seemingly because it's not showing me online.

I've tried being as thorough as possible with my troubleshooting - I've attempted to power cycle my Xbox. I've tried signing out and back in. I've updated to the latest preview Alpha Skip-Ahead build. I've performed a factory reset on my Xbox. I've gone into my Privacy & Online Safety settings and tried toggling everything to the most private/restricted settings and then back to the most open/social settings. I've followed the steps through my Xbox dashboard to "Report a Problem". I've gone into my Xbox App on mobile and toggled my Appear Offline status there, which updates my status to "Last Seen 20h ago: Xbox App", but doesn't fix anything on the Xbox console side...

Curious if anyone else, or Insider Staff has experienced similar after a recent preview update, and what possible solutions I might try that I haven't gone through yet?

submitted by /u/Shojikoto
[link] [comments]