Can't unlock my microsfot account from my ps5 account

Any update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different eAny update on how to unlink a Microsoft account from Minecraft? Logged into it on an old email on my PS5 and it's linked to a friend's Xbox account from about 15 years ago. Now I can't log in with a different email at all. It's ridiculous

Any update on how to unlink a Microsoft account

Hello Retrosting49,

Thank you for sharing your concern here in Xbox Community Forum and we hope that all is well.

Based on the description, you are trying to unlink your Microsoft account to your PlayStation account and is unable to. Let us check and see on what we can do to help address your concern.

We have found an official article that outline Linking a Microsoft account to a PlayStation account and see the following information:





You can find the information through this link: Minecraft for PlayStation® FAQ | Minecraft Help

You may also try reaching PlayStation support for this matter to get further assistance. You can click on the link below to reach their support team.

• PlayStation Support
  

We are positive that you’ll get more relevant information and best resolution to your concern. We will be closing this thread here in community forum after providing all the necessary information to help address your concern. We appreciate for bringing this to us and have a great day ahead!

Sincerely,



Microsoft Community Moderator

Hey v4t, thanks for your post! Sorry to hear that you're dealing with this account linking issue. I understand how confusing this can be.

This message usually means your Microsoft account is still linked to a PlayStation Network account, and unfortunately, once linked, it cannot be unlinked or transferred.

Even if you no longer use that PSN account, the original link remains permanent. Trying a different Microsoft account often does not work if the PS5 still recognizes a prior connection.

The only current workaround is to use a different Microsoft account that has never been linked to any PlayStation Network account before. Make sure you're also using a new PSN profile if needed.

I hope this information helps you. If you have other questions, please let me know!

My name is Fernando I'm an independent consultant, I'm happy to help

In this case I recommend contacting Sony Playstation support, they should have the proper procedures for consoles like the PS5. https://www.playstation.com/en-us/support/

(Note) The link is in English and may need online translator software

Hope I helped and see you soon

So I'm linked into the Ps5 account? And I'm not trying link another Microsoft account to my ps4, I'm trying to get into my Microsoft account that have my Email address linked to it.

I just don't understand why minecraft Microsoft account can't be unlinked? I'll have to pay for another minecraft Microsoft account if I can't get my original email address that I've veen using.