My PS5 keeps saying realms couldn't load with Minecraft. Why is that?

I've been playing on Minecraft Realms with a couple of friends. Yesterday I suddenly couldn't sync user data and when I went to load a world there was a 'Realms not supported' error in the box for loading Realms. Any Idea on how to fix this. I
also have Minecraft loaded on my PC and have no issues on it.

Hi Joseph,

Here's a recent video outlining some possible issues you may be facing.

https://www.youtube.com/watch?v=ffNldl67tW0

Hope this helps you out,

- Ry

I did the account on my email but like a example I can’t play Minecraft realms on ps5 whit my Microsoft account

Why does it keep saying error while downloading packs on my ps5 I've had this for over a week

Hello Elijah, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I’m sorry to hear you’re having some trouble when trying to access a realm you already paid for.
In situations like these (in-game issues), the recommended action is to reach out to the dedicated game support. You can do it by visiting the next link:

https://help.minecraft.net/hc/en-us/requests/new

In case you need to know when it's necessary to reach Microsoft support or the dedicated game support, please visit this article:
https://answers.microsoft.com/en-us/xbox/forum/...

Greetings, and welcome to the Xbox Community! Connect with players from around the world, get help when you need it, and share your gaming journey.

Just a heads-up, we’re gamers like you, so we don’t have access to any user accounts or special tools, we’re just here to share suggestions and help out where we can.

So, about your issue, what troubleshooting steps have you done already? I'm asking, so I won't be repetitive when suggestion solutions.