My account got hacked and they changed the email.

Discus and support My account got hacked and they changed the email. in XBoX Accessibility to solve the problem; My account got hacked and I can't find a solution to how to recover it. Found that the hacker changed the mail and here is the new mail the hacker... Discussion in 'XBoX Accessibility' started by Kasper Gladsøy, Jul 1, 2025 at 5:33 PM.

  1. My account got hacked and they changed the email.


    My account got hacked and I can't find a solution to how to recover it.

    Found that the hacker changed the mail and here is the new mail the hacker moved it to:
    ***@bastardymail.com

    :)
     
    Kasper Gladsøy, Jul 1, 2025 at 5:33 PM
    #1
  2. KindGryphon Win User

    How to restore my Microsoft Account without 2FA and backup emails?

    [mod removed]

    My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account.

    He deleted the original email of my account which is "*** Email address is removed for privacy ***" then somehow changed the account email to another one named
    "*** Email address is removed for privacy ***" (These info is shown in first image, check attachments).
    After doing so, he got raid of all my security stuff like verify phone number and email.He was clearly hacking my account. He literally deleted my original email of this account "*** Email address is removed for privacy ***", if he is not hacking this account, he has no need to do it...

    I really need help!
    "My Microsoft account got hacked. The hacker was baiting me to get him verification codes of changing the security info of my account, then got raid of my account."

    You didnt actually give him the verification codes did you? If so this would've been what allowed everything else that happened afterwards to occur.
  3. Darhyl Amizola Win User

    My Account got hacked and the email got changed.

    Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Microsoft account being compromised.

    From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Kindly try to follow the instructions in the interactive tool in order to recover your account.

    If the steps above didn't work, you will need to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

    I understand that you are having problems contacting Microsoft Support. Try to follow these steps according to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

    https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

    Here's how to contact Xbox Support:

    "Chat Support:

    > Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    > Click on the "Contact Us" button in the right of the screen.
    > Select the issue you need help with and click on the "Next" option.
    > Sign in to your Microsoft account.
    > Follow the prompts to connect to a live chat agent.

    For Callback Support:

    > Select Xbox One
    > Select See more options then subscription changes
    > Select Show Contact options
    > Select Request a call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

    If you're unable to contact them, try again at a later time."

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  4. OpTic Tempurrs Win User

    My Original Account?

    My account just got hacked and the gtag was Xt Kharizma and this kid changed the email so i cant get it
  5. XBF Javier R Win User

    My account got hacked and they changed my email

    Hello SKHalfwayjam,

    We thank you for bringing this inquiry to our forums community, and understand that this concerns a Microsoft account becoming compromised.

    Our suggestion here, please attempt following our Compromised account solution support article for information
    on what can be done about this case. Try this out for us and then let us know the results.

    Best wishes!
  6. Daniel Gill_354 Win User

    account got hacked email change

    Hi Hong W, my name is Daniel and I would be happy to help.

    I'm sorry to hear that someone stole your account. I know how frustrating it can be when this happens. Let's say that the only alternative you have at this moment is to send the account recovery form (Although 1 year has already passed and that complicates the process, therefore I can tell you that unfortunately I think it is not possible to recover the account, anyway you can try fill out the form again), I have also been through this situation and I can give you some recommendations:

    The first thing is to enter information that the account has, in case a phone number or card has been deleted, you should simply omit that information and not add it to the form. That said, you can enter the following link:

    https://account.live.com/acsr

    Please note that Support cannot help recover accounts, but in that case if you want to contact them and talk in a live chat for more detailed information, you can access the following link.

    Support: https://support.xbox.com/contact-us/

    Remember that this is a public forum of the Microsoft community where we are players like you who try to help/guide other players to find the solution to the problems they are experiencing, however we do not belong to Microsoft, this means that we do not have access to the accounts or information of other players.

    Let me know if you have any other questions or if this information was useful to you, remember that your answer is very important and I will be willing to continue helping you.

    Thank you for being so kind and I wish you good luck.

    Best regards,
    Daniel.
Thema:

My account got hacked and they changed the email.

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