why was i charged 3 times for $13 from my credit card? i accepted 1 friend request and got...

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

If the charge does not appear in your order history through the following website, it means that the purchase may be from another account

https://account.microsoft.com/billing/orders

Log in here and locate the “Transactions” section.

https://account.microsoft.com/billing/payments

In that section you will find the “Investigate” button, click on it and enter the data requested to track the payment, it will give you an indication of the account from which it comes from.

If the payment is not registered in the system or appears associated with an account that you do not know, you must immediately report it to your bank, it is possible that your data is compromised.

Just a friendly reminder that this is a public forum and those of us who participate in it are ordinary gamers, I am not part of Microsoft support, so I do not have access to your account or system. My only mission is to assist and guide the community a little bit.

Best regards.

Sounds like.an microtransactions or possible subscription which those other two would.be authorization checks

Just curious as to why I need to keep credit card information on my account, because i only used it the one time because of the 20% off sale. Could it be because the fee is charged after the 13 months? Oh, and because the fee is charged annually, so once
these 13 months are done, i dont want it to recharge on my parents credit card since there is no option to make it not re subscribe on the credit card ( that i can see)

The problem is I got charged for Xbox subscription after I got locked out of my account by 3 days, (Microsoft ultimate/1month). How can they suspend my account and still keep my credit card active and deduct from my card.

Hello thanks for the reply, it shows: "

US Personal Account • You have 0 points

We were unable to charge your credit card xxxx [Mod Removed].

Update credit card(this appears as a link) what does that mean? thanks.

Recent transactions Current subscriptions

Declined 3/14/2014 $10.69 USD No subscription

Declined

Resubmit 3/14/2014 ($10.69)USD

Resubmit

Declined

3/13/2014 $10.69 USD

Declined

Resubmit ($10.69) USD

3/13/2014 Submit

Gold-1 month $10.69 USD

3/3/2014 Charge