Can’t play online/multiplayer even though I have the game pass

There may be a profile on her Xbox that has an Xbox Game Pass Ultimate or Xbox Live Gold which is being shared to her which is why she can play online multiplayer.

Since she only have Xbox Game Pass for Console that’s the reason why you can’t play online multiplayer.

It doesn't seem to work even though I have a disc for the game I tried to play DBD on Disc and still had to pay for ultimate to get online access so I tried it with dayz and the same issue so I have to pay £12.99 to get online multiplayer Access to my games even though I don't want or interested in the likes of EA play and all the other features as I know game pass core doesn't let you play online multiplayer even though it does say it in the perks and benefits section when you purchase it as I had to upgrade to ultimate so I could get on charging me £21.98 in total that day just to get access online multiplayer something isn't right

Hey did u find out how to fix it? Rainbow keeps asking me to get game pass and i can’t play the game even though i have a disc

There are 4 versions of Game Pass.

Game Pass Core, Game Pass for console, Game Pass for PC, and Game Pass Ultimate.

Only Game Pass Core and Game Pass Ultimate include the ability to play online multiplayer games.

Is your subscription for one of those two or is it just Game Pass for console?

Hi,

a factory reset without deleting the games and settings would be worth a try but you need your account infos to redownload your profile.

Have you forgotten your password or why do you fear to lose your account ?