Xbox app blocked on my pc by microsoft family features even though I left my microsoft family.

Hi, Owen! It's my pleasure to assist you with this today.

Please check first how many accounts or profiles you can see here.

https://account.microsoft.com/family/home

Also, who is the organizer?

I'm looking forward to your response so we can sort this out.

Thank you!

Hi there,

Your mom will need to select "Always Allow" for your profile, that should resolve the issue. If not let us know and we can go from there!!

Hi,

Did your mom Unblocked (always allowed) the game or did she changed the content restriction settings ?

Hi there,

sometimes this is caused by additional Privacy and Safety settings, like for example the Allow User Created content option which can be found at for example
http://account.xbox.com/settings

Your mother should be able to login on that link and change the settings for your account from there.

Let us know the results

I have the xbox family app. Nothing in the app blocking the game. The issue is the xbox thinks I have not purchased the game even though I did.