Why is my Minecraft actions and stuff not working properly

Hello, my name is Tadeu, I am an Independent Consultant and a member of the Microsoft Xbox community, just like you.

I apologize for the issue you are experiencing.

I am here to help.

I hope everything is going well and thank you for contacting me.

I'm sorry you're having this issue with Minecraft.

In that case, I recommend you contact Minecraft support. They can help you with any issues related to the game:

https://help.minecraft.net/hc/en-us/request/new...

Please note that this is a public forum only. I will respond as soon as possible, and apologize in advance for any delay in response. I'm just a user trying to provide information and knowledge that may be useful to others. I'm not a Microsoft employee.

Best regards, Tadeu

Gee, Malacath this will be an endless theme for us I guess. Why can't the manufacturers just stick to some simple guidelines and get their stuff working properly?! -.-

Hi and thanks for reaching Microsoft Xbox gamer's community.
My name is Josef.
I'm an Independent Advisor

Hope you're doing great today despite this BARTHALLOMEW

Sorry for the inconveniences, right now there is an issue with the child verification for some users

We can try to isolate the problem a bit more, but if the issue persist please report the problem as advised in this related thread: (Hayabusa reply)
https://answers.microsoft.com/en-us/xbox/forum/...

A. Power cycle your Xbox and re-add the account
1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.
Important: Be sure to wait at least 5 minutes. This step resets the power supply.
3. Plug the console power cable back in.
4. Press the Xbox button on your console to turn it on.

After that, try to remove and re-add your profile on the console.

In case you need it, here's how to remove and re-add:

https://support.xbox.com/en-US/help/account-pro...

Also disconnect your router from power for about 3 minutes. Then connect it again an when everything is working, try again

B. Ask your mom to remove and re-add your account in the family group
https://account.microsoft.com/family/home > click on the three dots next to your name > remove

C. Do a factory reset for your console but keeping games and apps
Go to Settings > System > Console info > reset and then select keep my games and apps
**Make sure to know the email and password for all your accounts

Hi Sean Ebanks



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)








Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community

Hi Sean Ebanks,

We appreciate you for bringing this up to Xbox Forum.

It seems like you have migrated your Mojang account to a Microsoft account and are having trouble logging in with your Mojang name.

Let us check on this together and sort this out to assist your concern. However, before we proceed, we would like to ask few questions about it.

1. What platform are you playing (Xbox Console, PC or phone)?
   
2. Was this working before?
   
3. Recent activity or changes made before the issue appeared?
   
4. What troubleshooting steps have you done so far?
   

These above questions would help us provide the necessary information. Once we have gathered all the information, we will formulate the viable solution to help you with your case.

For the meantime, let's diagnose the problem and do some troubleshooting steps to resolve the issue.

You need to add a new account in the Minecraft launcher and sign in with your Microsoft account. Once you do that, it will automatically use the Microsoft account to log you in from the Launcher.



If that doesn’t work, you can try changing your Microsoft account password or go to your Mojang account profile page and start the migration again.

You can also try to visit this article, a post from Forums with the same issue that has been resolved, Minecraft won't let me log in with my microsoft account (or mojang - Microsoft Community

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Moderator

Microsoft Community