Minecraft world will not open due to Cloud sync failed pop up, is anyone able to assist?

Brandon Franklin2 · Jun 23, 2025 at 1:42 AM

My Xbox Series X and Xbox One have the same issue: A Minecraft world will not open on either of them. I have a stable internet connection and plenty of space on both systems. I have tried using an Ethernet cable for both Xbox systems, uninstalling the game, restarting the console, and about every other option. When I attempt to open the world, I receive the message: “ Cloud sync failed: Can’t sync this world’s cloud data with your device. Please check your internet connection and try again. “ The world’s name is My World and has a size of 157.2MB. It was last played on 01/11/22. The world was first created on Xbox One; however, the world will not even open on that system. Please provide assistance as this issue does not make sense since I have stable internet and plenty of storage.

:)

Steiger2010

it's not Minecraft's problem though, it's something with xbox's cloud. My friend is having this issue with more than just Minecraft.

Tadeu dailson

Hello, my name is Tadeu, I am an Independent Consultant and a member of the Microsoft Xbox community, just like you.

I apologize for the issue you are experiencing.

I am here to help.

I hope everything is going well and thank you for contacting me.

I'm sorry you're experiencing this issue with Minecraft.

In this case, since you've already tried several methods to fix the problem, I recommend you contact Minecraft support. They can help you better with issues related to the game:

https://help.minecraft.net/hc/en-us/request/new...

Please note that this is a public forum only. I will respond as soon as possible, and apologize in advance for any delay in response. I'm just a user trying to provide information and knowledge that may be useful to others. I'm not a Microsoft employee.

Best regards Tadeu

HarryJackson5

I did those steps , reloaded minecraft & my world is showing up but when I click it , it says “ Failed to sync world data , the world is not fully synced .....”

What do I do now ?

ArminatorX

Try the following:

Find the Minecraft tile in "My Games and Apps" and press the Menu button (the three lines button to the right of the Xbox button). Choose to manage the game.

Delete the LOCAL savegame only from the console.

Then try to launch Minecraft. Let the console sync your savegame from the cloud.

However, if that sync fails, then I'm afraid your world is really lost and can't be recovered.

To prevent something like that from happening again, please back up your world regularly with these instructions: https://help.minecraft.net/hc/en-us/articles/360034754912-Backing-up-Minecraft-worlds-

Nkosana23

Hi. My name is Brilliant, an independent advisor, happy to assist you today.

Xbox One will not be able to recognize the 360 Minecraft worlds moved via USB. The only option you can try is syncing the 360 games files to the cloud then access them on the cloud from the Xbox One. I hope this helps resolve your query.

Minecraft world will not open due to Cloud sync failed pop up, is anyone able to assist?