Hi there. Am 16 born 2009 yet my account is still a child please help

Discus and support Hi there. Am 16 born 2009 yet my account is still a child please help in XBoX Accessibility to solve the problem; My account when change your child to normal and now I cannot play online 63603488-3396-4afe-8128-5039369375b1 Discussion in 'XBoX Accessibility' started by Prince Rakhunwana, Jun 22, 2025 at 2:13 AM.

  1. Prince Rakhunwana
    Prince Rakhunwana Guest

    Hi there. Am 16 born 2009 yet my account is still a child please help


    My account when change your child to normal and now I cannot play online

    :)
     
    Prince Rakhunwana, Jun 22, 2025 at 2:13 AM
    #1
  2. SwordofWhedon Win User

    Hi there. Am 16 born 2009 yet my account is still a child please help

    You would have to be 18 or whatever the legal age of adulthood is in your country
  3. Cerebral Paul Win User

    Why does the Xbox app think I'm a child?

    Hello, I was born in 1998 and my account even says that I am yet my account is considered a child account and I can't play certain games off of game pass.
    Was the account created as a child account linked to an adult account?

    If so, have the adult log in and update the setting for your account (I had this issue a few years back)
  4. TheBritishMatt Win User

    Unable to upload a custom gamerpic

    Hi thank you for getting in touch to help my situation.

    I'll try the steps you've linked but before I do how do i find out whether my account a child account or not?

    My DOB is set to my correct DOB as being born in 2000 so not sure how i would even qualify for a child account.
  5. LNYT_LEON Win User

    I can't update my Privacy & online safety xbox settings.

    No I am not a child. I was born in 2000.
  6. TH3 UNKNOWN WOG Win User

    Where is my Forza 6 / Fast 7 Dodge Charger

    I bought the movie on the 16/9/2015 and i am yet to receive the dlc code please help

    Gamertag :
Thema:

Hi there. Am 16 born 2009 yet my account is still a child please help

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