Haccked acoount

Hello, my name is Tadeu, I am an Independent Consultant and a member of the Microsoft Xbox community, just like you.

I apologize for the issue you are experiencing.

I am here to help.

I hope everything is going well and thank you for contacting me.

I am very sorry about what happened to your account and I completely understand your frustration. Unfortunately, Microsoft support and Customer Service are only indicating that the only procedure or way for a user to recover an account is to follow the methods indicated in the link below.

https://support.microsoft.com/en-gb/account-bil...

Aside from this procedure, unfortunately, there is no other way as no agent can provide information in this regard.

Please note that this is only a public forum. I will respond as soon as possible, apologizing in advance for any delay in response. I am just a user trying to provide information and knowledge that may be useful to others. I am not an employee of Microsoft.

Kind regards Tadeu

And this is the acoount with wrong WLID.

Is this when you turn this on? This does happen if you don't have enough security on your account, you can also go to the following link and set up Account Security Proofs that will make it secure if you haven't yet. - support.xbox.com/.../add-security-proof

If you have any other questions/concerns feel free to reply.

Where can i change my acoount region

Yes i have Mutv account and the same email as microsoft acoount