I need help recovering my old Microsoft account that’s not under eggman but under...

Hi eggman2345, my name is Joel, I'm here to help you with any problems or questions you may have.

eggman2345, Microsoft only has one method for account recovery and it is the one indicated below.

Go to https://account.microsoft.com/. Once there, they must click on the circle in the upper right corner of the screen. Then click login.

If as a user you do not have any of the recovery options connected to your account, you should click on the selection that says "I do not have any of these". When you click on that link, they will be sent to a Microsoft form. You must complete it, including all pertinent information, and Microsoft will contact you and try to help them recover to regain access to your account.

If the user has forgotten their login information, they should go to login. Choose your login options. This will ask you to enter an alternate email address associated with the account or a phone number.

If the user does not have another linked account to help provide account access, it is recommended to create another account. Once they create the account, they must use the new account to log in and select "forgotten password". By choosing the option "I forgot my password", you will be sent the link to the form https://account.live.com/acsr mentioned above. completed the form Microsoft will contact you.

Please note that this is just a public forum, I will respond in a short period of time as soon as possible, apologizing in advance for any delay in the response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

Regards

If you don't have access to the phone number and especially the email there may not be anyway to recover the account. The email is typically the most important thing you need to recover lost accounts. There are some troubleshooters I'll link that you can
try. But, your luck may be dry without the email or some hint as to the email the account was under.

https://support.xbox.com/en-US/my-account/microsoft-account/forgot-microsoft-account-solution

https://support.microsoft.com/en-us/help/17875/microsoft-account-recover

https://account.live.com/acsr

I hope this helps.

Recover your Microsoft account

• Go to account.live.com/acsr.
• Under Email, phone or Skype name, enter the info for the account you need to recover.
• Enter an email address that we can use to contact you about your account recovery.
• Enter the characters you see on the screen to prove you're not a robot, then select Next.

recover MS account

Never Mind I found my old account I thought it was under my new email address but it wasn't its under my 2013 email account. Thanks for all your help!!

Looking on the GFWL help, under the "What Features Are Still Up And Running?" tab the response says that Gamertags for installed games still function.

Does this mean that I simply cannot recover that gamertag and it's forever locked to that old account?