MY Mojang account seems to have a second email linked.

Hi, my name is Julian and I'm an Xbox gamer just like you. Let's try to solve your issue together.

It sounds like your Mojang account may have been migrated to a Microsoft account with a different email. This can happen if the account was linked or moved during the Mojang-to-Microsoft migration process.

Please try these steps:

1) Try using the alternate email shown when requesting the code, it may be the one tied to your Microsoft account now.

2) Use this tool to check which account is linked: https://account.microsoft.com/account

3) Also check Mojang migration info here: https://help.minecraft.net/hc/en-us/articles/19...

Please let me know if it worked or not and I would be happy to assist you further. Thank you!

Hey Julian,

Thanks for the reply. Unfortunately i do not recognise the alternative email as the first 2 letters, before the rest of the email is blurred for privacy is one that i dont own. As for migration, back when Mojang did the migration, i had previously contacted support for a migration already onto one of my email. And as for the tool to check accounts, im unsure if other people have had this problem but upon signing in, it immediately kicks me out and makes me sign in again, and repeat.

Thx

Hi Kathy,

Yes, I can see both games in there now.

I did some further testing yesterday and it seems to work now I have migrated my Mojang account to a different email.

I think there must of been a conflict between my Game Pass license and Mojang license on the account causing it to think I had neither.

Now the Mojang license is on my other email account it seems to work on my primary one again.

Thanks for the support!

Thanks,
Peter

Hi there AugieCampbell welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. A lot of users have reported this issue! My best advice is to contact Mojang so your account gets linked to the correct email!

https://help.minecraft.net/hc/en-us/requests/ne...

so the problem kinda is that I did not forgot my email. mojang made a new email for my minecraft account.

my minecraft account is linked to a email I don't know the existence off