What can I do to get my account back after being hacked??

Hello, my name is Tadeu, I am an Independent Consultant and a member of the Microsoft Xbox community, just like you.

I apologize for the issue you are experiencing.

I am here to help.

I hope everything is going well and thank you for contacting me.

If your account has been hacked, use our sign-in assistance tool below to help you find the right solutions.

The tool will ask for your email address or phone number and will either show you appropriate self-help or offer you the chance to speak to an agent.

https://support.microsoft.com/en-gb/account-bil...

Please note that this is a public forum only. I will respond as soon as possible, and apologize in advance for any delay in responding. I am simply a user trying to provide information and knowledge that may be useful to others. I am not a Microsoft employee.

Best regards.

the same thing has happened to me my friend but the only difference in who ever hacked my account has been hacking others with it cause i am 10th and 15th on most call of dutys how can i get my account back after being wrongly banned

They should be able to remove them. Hell if people can hack accounts and get banned for unlocking achievements through the use of hacks. What makes removing them any harder? Then again I also thought I'd have my account back and after waiting almost 5 months.
There seems to be no end in sight on getting my account back.

Hello! I’m Arturo, a community user like you (not Microsoft), and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear your account was compromised.

IMPORTANT: Don't share personal information, including email addresses, gamertags, phone numbers, etc.

As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

That being said, you can try retrieving the account by following some recommendations provided in this related article from Microsoft:

https://support.microsoft.com/accou...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

If none of those methods work, I regret to inform you that this means the hacker finally managed to change all your account information. Therefore, it's not possible to recover it.

Furthermore, you may want to check out this article about contacting Microsoft support regarding Microsoft accounts:
https://support.microsoft.com/accou...-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f

I'll remain attentive to any other inquiry you may have.

Regards,

Arturo.

my account is being hacked what do I do