Hello, I bought Minecraft but I can't access the Java version. Why?

Hi, my name is , I'm a member of the Xbox community like you. I understand your problem, don't worry I'm here to help you.

Open the Microsoft Store and the Xbox app, log out of the account and log in again to the account where you purchased the game.

If the problem persists, see if it also occurs in the alternative Launcher.

https://www.minecraft.net/pt-br/download

I bought the Windows 10 version of Minecraft by mistake, but the one I wanted was the java edition.

I saw that anyone who buys minecraft java edition is entitled to minecraft Windows 10. Is the reverse also true? Who buys minecraft windows 10 is entitled to minecraft java edition?

If so, how do I access the java edition version at no additional cost?

It is all the same email. I can sign in to the Microsoft account without issue. The issue is that it doesn't shoe a purchase of java minecraft. I can play minecraft for windows with that account without issue. Just not the Java version. There is no error message, but I only have access to the demo. The account is secured with my phone number.

Perhaps we can explore why I have windows minecraft but not Java minecraft. Articles indicate that I should have access to both.

Hi there! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft Java edition.

Based on your description, kindly try to perform the following workarounds according to the official Mojang Support: https://help.minecraft.net/hc/en-us/articles/4408948974989-Minecraft-Java-Edition-Demo-Mode-

"Ensure you have logged into the correct Microsoft Account that purchased Minecraft. You can locate your Microsoft Account on the Microsoft Help Page.​​ https://support.microsoft.com/en-us...username-b2049472-3b8f-27d3-61c6-67a668453f4c

Other possible issues could be:

Your launcher is out of date. Update via Settings > About or re-download the Minecraft Launcher. https://www.minecraft.net/en-us/download

You purchased Minecraft under a different email address, or the email address has been changed. Be sure to check your account page to verify your purchase of Minecraft. https://www.minecraft.net/en-us/login?return_url=https://www.minecraft.net/en-us/msaprofile

Your purchase was refunded. In this case, you will have received an email from Minecraft and will need to re-purchase the game from the Minecraft Store. https://www.minecraft.net/en-us/store/min...

You just purchased Minecraft while the account was logged into the launcher, or you have not yet chosen a Java profile name. Be sure to restart your launcher and re-try.

Make sure your system meets the system requirements. https://help.minecraft.net/hc/en-us...ation-Issues-FAQ#h_01FFJMSQWJH31CH16H63GX4YKE "

If the issue persists, I highly recommend you reach out to Mojang Support for further assistance as they have the tools and resources to properly investigate this case:

https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi CrowJam, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, log into the Minecraft website and download the launcher from there.

https://www.minecraft.net/msaprofile

If it still says you don't have it, I kindly ask you to speak with XBOX Staff.

Please enter this link:

https://support.xbox.com/contact-us

They can check your information and verify what is happening.

Let me know if it works!