Unauthorised charge

Discus and support Unauthorised charge in XBoX Accessibility to solve the problem; I was charged almost six dollars for something I didn't authorise all it says is microsoft trial benefit but I haven't paid for any benefits... Discussion in 'XBoX Accessibility' started by Tyler Gman, Jun 17, 2025 at 5:22 PM.

  1. Tyler Gman
    Tyler Gman Guest

    Unauthorised charge


    I was charged almost six dollars for something I didn't authorise all it says is microsoft trial benefit but I haven't paid for any benefits

    :)
     
  2. Mister Maka Win User

    Unauthorised charges.

    Hey entitypro!

    If you're seeing unauthorized transactions on your account let's you get in contact with Phone/Chat support to take a look into recent purchases. You can reach out to them

    here. In the future please create a new thread rather than bumping an older thread so that we can best help out, thanks!
  3. PalZer0 Win User

    Unauthorised charges.

    The support number for Australia is 1800 555 741. This is toll free from landlines (you may incur charges if calling from a mobile).
  4. El Vendetto Win User

    Unauthorised charges.

    Perhaps you misread, but it is 5:55, call centre closes at 6, and I need this sorted before the payment is fully charged.
  5. Prizm Octo Win User

    Unauthorised charge

    You should be able to request a refund through you Order History
  6. XBF Erick C Win User

    Unauthorised charge

    Hey there MikhailArif,

    Sorry to hear you have run into this problem with the billing. Have you taken a look at the accounts order history to see if the transaction was completed under your account? If you have not taken a look at it go ahead and take a look at the

    Order History
    to see if there was any transactions.

    If you do not see nothing then I would advise that you
    Contact Xbox Support
    so that you can get assistance with this with a live agent.

    give this a try and let us know if this has helped.
Thema:

Unauthorised charge

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