Can’t hear people in party and game chat but they can hear me.

Hello There ! I advise you to check this link Troubleshoot audio problems in parties on Xbox | Xbox Support for further help.

Most likely your mic has a broken connection.

Even in the more expensive headsets they use tin solder and brittle wiring which can break with normal use. Best I've found is a set of JVC earbuds called Gumy, and they cost less than 15 bucks. They've outlasted 3 sets of turtlebeaches and with every turtle
beach that failed, it was the mic that failed and always where the inadequate length of stiff brittle wiring was soldered to the pcb board. Which means that every time you adjest your mic, you're weakening and eventually breaking either the wires or solder
points to the mic itself.

Easy way to test is, while in chat etc, is to push and hold the mic's flex shaft towards the ear pad while talking. Which will often cause a reconnection good enough to show up as working.. Till you let go of the shaft.

Earbuds with an inline mic is the way to go.

I thought it may be the mic as well, but after trying other headphones and earbuds too, it still didn’t work. Also I’m my controller settings my mic showed up as Connected.

Most likely your mic has a broken connection.

Even in the more expensive headsets they use tin solder and brittle wiring which can break with normal use. Best I've found is a set of JVC earbuds called Gumy, and they cost less than 15 bucks. They've outlasted 3 sets of turtlebeaches and with every turtle
beach that failed, it was the mic that failed and always where the inadequate length of stiff brittle wiring was soldered to the pcb board. Which means that every time you adjest your mic, you're weakening and eventually breaking either the wires or solder
points to the mic itself.

Easy way to test is, while in chat etc, is to push and hold the mic's flex shaft towards the ear pad while talking. Which will often cause a reconnection good enough to show up as working.. Till you let go of the shaft.

Earbuds with an inline mic is the way to go.

Mic will often show as connected even when its not working on the X1.

That being said, i'm out of ideas.

Hi there! Thanks for reaching out to us.

There's currently a service alert specifically for parties on Xbox One. We recommend keeping an eye on the service status
page for any updates regarding this.

If you happen to still notice this issue after the service alert has lifted, we recommend trying out the steps from our Party Audio

troubleshooter.

Be sure to keep us posted on your progress!