I had my Microsoft account hacked, I retrieved my data for my Microsoft account itself, but...

I know I'm not getting the account back, but surely there must be a way to just transfer the data to my new Microsoft account right? The account itself is not what matters, it's the data (which includes the account I've had for a decade). Is it possible to get that data transferred to my new account?

Hello Clayton Farr_2424,

Thank you for your contribution to the Microsoft community.

We totally understand that you want to secure your account and get your reimbursement. Just a reminder, we are not able to process a refund here and we are not able to access your account. No worries, I will be guiding you on how you can contact our dedicated Xbox live support so that they can help you secure your account and settle the unknown charges on your account.

To get in touch with our dedicated Xbox Support team, click this link Xbox Support. Once you're on the page, you'll see options where you can contact them via phone or live chat.

Hope I helped!

YanYannn
Microsoft Community Moderator

Hello Clayton Farr_2424,



We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question (microsoft.com)



Thank you for understanding.



Regards,

You can try the account recovery form here Help with the Microsoft account recovery form - Microsoft Support

I just finished talking to microsoft support due to my account being hacked and microsoft points being purchased. Xboxlive has been been hacked. I had a test withdraw of $10.61 on Thursday, and then $49.99 withdraws twice today. Microsoft cancelled my
account, and I cancelled my cc that was tied to the account. Everyone should watch their accounts very closely now.