Game share not working

BudzzPhobia · Jun 14, 2025 at 1:42 AM

Hello, I saw your tutorial about using the game share option with a friend: https://support.xbox.com/en-US/help/hardware-network/console/my-home-xbox but it is not working. My friend set my account as Xbox home on his Xbox but still, he cannot launch any game. Every time he tries to lunch a game, the console says that he needs to renew his game pass subscription (for game pass games) or that the game owner has to sign in (for other games). We followed all the instructions in the tutorial step by step, and we tried every troubleshooting and solution we could find online but nothing worked.

In addition, last month my friend activated a monthly subscription to the game pass and then we could play a game, not on the game pass at the same time, but now that the subscription has expired we cannot play at the same time anymore at that game and we cannot understand why.

Please help,

:)

Smwutches

You may want to go to http://commerce.microsoft.com to make sure you purchased game pass on your account and not his. Game pass itself does not share. The games that are downloaded through the service do.

abdieloquendo

I have on screen the error dev 6037. I have tried to solve it about 20 times. I have tried everything according to all the information I have searched and I have not been lucky to play. Will they have any solution? In Moder Warfare

OgreRha

Hey CalebPeeples,

You would need your friend to sign into your Xbox to start the download of the game onto your xbox - I doubt resetting or redownloading your profile will work,

So once your friend has signed in download the game,

Then he can sign out and resign into their Xbox and you should be running and gunning in no time soon !

Let me know if this worked

(*also to save time tell him to bring his Xbox to your network so you can network transfer the game rather than download all the updates from scratch) Hope this bonus info is helpful too

Your Pal

F5 Penguin

The others have pointed out to make sure the friend still has Live and the proper home console is set up. But I'll also leave a friendly reminder that the Home Xbox, and Game Sharing features are to be used for people who live in your household and is
not permitted to be used outside of that.

XBF George L

Hello ISprtnl!

You are probably having issues with the Home Console sharing itself please review the steps here:

https://support.xbox.com/en-US/games/game-setup/my-home-xbox

Depending on which account owns the content that account would need to be made home console on the console that belongs to the player who does not own the game so the sharing will work.

If you do have issues setting it up properly so you can both share the game please contact us at

https://support.xbox.com/en-US/contact-us

Thank you for reaching out see you online!

Game share not working