Cancel Game Pass with no account access

Discus and support Cancel Game Pass with no account access in XBoX Accessibility to solve the problem; Xbox live account locked out. Automated system refuses to give me access back. Automated customer service chat refuses to give me a call back with live... Discussion in 'XBoX Accessibility' started by james mckeon, Jun 11, 2025 at 2:12 AM.

  1. james mckeon
    james mckeon Guest

    Cancel Game Pass with no account access


    Xbox live account locked out. Automated system refuses to give me access back. Automated customer service chat refuses to give me a call back with live agent. Phone number does not allow you to speak to anyone. How do I cancel my Game Pass?

    :)
     
    james mckeon, Jun 11, 2025 at 2:12 AM
    #1
  2. XBF Brad A Win User

    Question about GamePass

    Hello Nikola

    If you have cancelled Game pass and you are sure you wont get charged again. Due to you still able to access game it may not be cancelled. I suggest going to your memberships see if the game pass says cancelled you can go to my games and apps then memberships,
    or you can go to Settings>account>memberships If it is cancelled andyou have access enjoy it. It may take a little for license to go away.

    Hope this helps

    thanks

    brad

    Xbox forum team
  3. Smwutches Win User

    MSFS2020 (only-game pass cancelled)

    You can cancel your subscription and just purchase the game to continue playing it. If you only cancel Game Pass, you will no longer have access to the game.
  4. StuartATrueRed Win User

    Change subscription

    Also, if you purchase Game Pass first, then it would be converted to Ultimate and if you cancel ultimate, you would lose your Game Pass subscription. So if you do cancel Ultimate, do it first before you downgrade to just Game Pass.

    Which subscription are you downgrading to, is it Xbox Game Pass, PC Game Pass, or Game Pass Core?

    If Game Pass Core, you will only have access to just over 30 games that are part of the Game Pass catalogue, and online multiplayer.

    If Xbox Game Pass, you will have access to all the Game Pass games on the Xbox Console, and no online multiplayer.

    If PC Game Pass, then you will have access to all the Game Pass games on the PC including EA Play, and online multiplayer.
  5. MisterLuK Win User

    Xbox Game Pass cancelling despite being charged

    The subscription has been cancelled, I do not have access to the Game Pass anymore
  6. Smwutches Win User

    Does having Game Pass PC allow me to play for free?

    Since the game is included with Game Pass, you can play it without having to purchase the game. That's what Game Pass is for. If you cancel the subscription, you will lose access to the game.
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Cancel Game Pass with no account access

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