I have several MS accounts and I got charged on a card that is associated with neither of them.

Discus and support I have several MS accounts and I got charged on a card that is associated with neither of them. in XBoX on Windows to solve the problem; Dear Support, I have two personal MS accounts. gabor.m---@g---.com is associated with a Swiss credit card, a visa card number ending in 5671. There... Discussion in 'XBoX on Windows' started by GM74bububu, Jun 9, 2025 at 5:24 PM.

  1. GM74bububu
    GM74bububu Guest

    I have several MS accounts and I got charged on a card that is associated with neither of them.


    Dear Support,

    I have two personal MS accounts.

    gabor.m---@g---.com is associated with a Swiss credit card, a visa card number ending in 5671.

    There is a Xbox subscription on it, for CHF 19.90 per month.

    The same credit card is used for a monthly CHF 10.00 charge for GitHub CoPilot.

    I have an azure subscription associated with this card, and last month the charge was CHF 13.46.

    mgabrielmm@hot----.com is associated with no credit card.

    I do have a Hungarian credit card as well, visa card, number ending in 0465.

    This card got charged in 14th of May for CHF CHF 76.07 and is about to get charged tomorrow again CHF 73.68.

    The latest one has an ID "Microsoft-G096587138", if this helps.

    They say they are from Microsoft Schweiz.

    Please don't suggest to check on my account page, since the card getting charged is not associated with either of them.

    Could you please explain the charges?

    Thank you.

    GM

    :)
     
    GM74bububu, Jun 9, 2025 at 5:24 PM
    #1
  2. SweetMonet Win User

    I have several MS accounts and I got charged on a card that is associated with neither of them.

    Hi, GM74bububu! I'm sorry to hear you have a charge on your card that you don't know where it is being linked to. No worries, I'm happy to assist you with this today.

    Please verify if your credit card is listed here, then click on 'Investigate' to check for any associated transactions

    https://account.microsoft.com/billing/payments

    It will display a partially masked email, providing a hint about which account the transaction is linked to.

    I'm looking forward to your response so we can sort this out.

    Thank you!
  3. ShrewdSinger9 Win User

    Microsoft Store Refund Ripoff

    Can't agree here. When buying from store options are to use PayPal which the account linked to that is seperate or a credit card that is associated to the ms account. If he selected to pay with PayPal and wrong accounts were charged, well that's on him for
    having the wrong account connected. I've got a card and paypal set up and no issues have come about when I use paypal.
  4. CallOfDutyBO55 Win User

    Account suspension "update payment option" error 8c320008

    They are normal visa debit cards that have been

    Used on Xbox live before, the cards are definitely not the issue neither is the information associated with them
  5. HavingmadIssues Win User

    Random charges on my card without my knowledge

    I've double-checked the account associated with this card, it neither has subscriptions nor recurring billing activated the account. Is it possible for me to contact Microsoft to see if this card is associated with other accounts without my knowledge?
  6. VvV Boba Fett Win User

    Haven't received renewal promotional points

    Yeah, I had checked both e-mails I have associated with my account and neither one had any correspondence regarding MS points. I had bought a 12 month renewal card, went through the link that was on the Xbox Dashboard with the 600 point promotion, and submitted
    it through there. The exact date I did it was 4/4/12.
Thema:

I have several MS accounts and I got charged on a card that is associated with neither of them.

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