XBOX App Not Seeing Multiple NTFS Drives

Discus and support XBOX App Not Seeing Multiple NTFS Drives in XboX Insiders to solve the problem; I am having an issue with the XBOX for PC application (app version 2505.1001.9.0, Gaming Services version 28.100.8001.0, Game Bar version 7.325.5191.0)... Discussion in 'XboX Insiders' started by /u/AustinTX1985, Jun 9, 2025 at 10:42 AM.

  1. /u/AustinTX1985
    /u/AustinTX1985 Guest

    XBOX App Not Seeing Multiple NTFS Drives


    I am having an issue with the XBOX for PC application (app version 2505.1001.9.0, Gaming Services version 28.100.8001.0, Game Bar version 7.325.5191.0) where it will not see multiple NTFS drives. I tried chatting with a "Community Expert" who referred me to this forum as nothing he suggested worked and the next step would be getting an entirely new PC (yes, that was the next suggestion). Steps taken:

    - Drive re-formatted and confirmed to be NTFS with sectors of 4096 bytes (default)

    - Application uninstalled, all folders deleted, PC restarted, application reinstalled using https://www.xbox.com/en-US/apps/xbox-app-on-pc

    - Copied .GamingRoot file from C: drive to new drive, created a folder "XboxGames" on the new drive, then restarted the application

    - Drive volume deleted, drive formatted as exFAT, volume deleted again, drive formatted as NTFS sectors 4096, restarted the computer, started the application

    - Searched countless Microsoft Answers and Reddit threads hoping for answer since this issue was reported at least as far back as 2023 (https://answers.microsoft.com/en-us...s/ac81fad8-2db8-4155-8880-ec8761aba1a2?page=1)

    - Came here as my last resort before giving up on the XBOX App

    Relevant screenshots:
    https://imgur.com/a/xbox-kbU2x0W

    submitted by /u/AustinTX1985
    [link] [comments]
     
    /u/AustinTX1985, Jun 9, 2025 at 10:42 AM
    #1
  2. AlphaOmegaStrife Win User

    Can't run any PC Game Pass games at all anymore (Windows cannot access the specified device error)

    Yes, it's formatted at NTFS.

    I tried installing on multiple drives, no luck.
  3. JosefLBohorquez Win User

    I can't download pc gamepass games to my external ssd D Drive.

    We can try create another partition, then designate that new partition as where new apps are going to be installed and finally try on the Xbox App to see if now you're able to select the new drive.
    (Don't forget to create the new partition as NTFS?

    In case that you was able to select that new partition, the best option would be format the desired one as NTFS and assign that drive to install new apps by default again
  4. Lucas Lauer Win User

    PC Xbox game pass storage

    Hello, KyleParfitt. Thanks for reaching out! My name is Lucas, and I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Do you know if your D: drive is NTFS? The Xbox App only allow games to be installed on NTFS partitions.

    - Go to Start > Computer > Right Click the D: drive > Properties.

    - In the Disk Properties window, you will see it next to File system.

    - If it is FAT32, please let me know so I can give you step by step how to convert it to NTFS.

    If it is NTFS, let's try to change the default installation drive for Windows apps:

    Go to Start (Windows Start) -> Settings -> System -> Storage -> Change where new content is saved (under 'More Storage Settings'). Change the setting "New Apps will install to:" to the drive you want to use.

    Restart your computer and see if you are able to install games on the D: drive using the Xbox App.
  5. Farscape247 Win User

    Xbox 360 and One USB formatting... NTSF?

    the xbox formats to ex-fat, it can read and write to ntfs, fat32 and ex-fat. plenty of free apps available on mac to format external drives to ntfs though.
  6. michael burnout Win User

    How do I install Xbox game pass games on my external hard drive?

    I have tried it and I apologise for the late response. Still nothing the xbox app sees the external hard drive as a FAT and not NTFS. And tried even changing download directory everything and still no results
Thema:

XBOX App Not Seeing Multiple NTFS Drives

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