Hello, I have a problem linking my Riot account with my Xbox account. I get a message that...

I don’t know which Riot account is linked to my Xbox account. When I use my current Riot account to link my Xbox account, it prompts me that my Xbox account has been linked to a Riot account. Can I operate on the Xbox platform? Unlink my Xbox account from other Riot accounts

Hey, Abdessamad!

Thank you for contacting us and welcome to the Microsoft Community.

My name is Darhyl. I'm an Independent Advisor and I will do my best to help you sort this out.

I'm sorry you are experiencing any trouble right now. No worries, I'm here to help you.

In order to link your old account to your Riot account, you will have to contact Riot Games Support as they have the tools to link both accounts on their server database.

We do not have the tools here on our end since we are Independent Advisors.

But nothing to worry, I will provide you a direct link to Riot Games Support to make sure they can link your accounts as soon as possible.

https://support.riotgames.com/hc/en-us

Thank you so much for your time. I hope you have a great day!

Hello Jovica, this is Manuela!. I'm an Independent Advisor and community user like you
Not a Microsoft employee.

I'm sorry to hear you're not able to unlink your Microsoft account from your Riot account.
I want to let you know that unfortunately the only way to unlink the accounts is via the Riot account.

If they're not able to help you, I can suggest you to link a new Riot account to a new Microsoft account

Hello, and thanks for getting in touch. I'm Aileen, and I'm here to provide you with advice as an independent advisor. Just a heads-up: for your privacy and safety, don’t share your full email here — I’ll guide you without needing account-specific info.

Unfortunately, Xbox doesn’t let you unlink a Riot Games account from the Xbox side. Riot controls those links, and the only way to unlink is by going through Riot’s system.

Here’s what you can try:

Visit Riot’s account recovery tool

Go to: https://recovery.riotgames.com

Try entering any old usernames or emails you might’ve used — even partial memory might help

Submit a support request to Riot

Use this link: https://support-leagueoflegends.riotgames.com/h...

Choose “Account Management, Data Requests, or Deletion”

Select "I need help unlinking my Xbox or console account"

In the description, explain that you no longer have access to the Riot account and want to unlink from the Microsoft side

Include your Xbox Gamertag (not full email) so they can look it up

Riot support is the only one that can remove or force unlink a console connection when the Riot account is inaccessible. Xbox support or admins can’t override it.

Please let me know if you need any further assistance. Looking forward to your response.

Hi there,

please be aware that purchasing items outside of your actual region is not supported.

I would advise creating an account that fits your actual region and use the regional store.