How did I get a 2 day suspension from activity feed?

Discus and support How did I get a 2 day suspension from activity feed? in XBoX Accessibility to solve the problem; Received 2-day account suspension for activity thread violation. My activity thread only contains captures from XBox games... flight simulation games... Discussion in 'XBoX Accessibility' started by DrewCG, Jun 8, 2025 at 1:32 AM.

  1. DrewCG
    DrewCG Guest

    How did I get a 2 day suspension from activity feed?


    Received 2-day account suspension for activity thread violation. My activity thread only contains captures from XBox games... flight simulation games at that. No explanation of the violation. Was originally concerned my account was compromised and some inappropriate content was posted, but found no evidence on my own. Spoke with customer service and that was equally brain numbing. Service rep could not explain the violation, explain how to appeal or request a review. When I expressed my concern about the account being compromised. She suggested waiting 48 hours until the “back office’ can investigate. When I asked to speak with a supervisor was told they could take up to 24 hours. Still waiting on that call.

    :)
     
  2. Francia J. Win User

    How did I get a 2 day suspension from activity feed?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    I apologize, but just a friendly reminder that for enforcement action there is a dedicated team that handles them which is the enforcement team. There is no direct contact with them, only by reporting and filing a case review.

    To help you, I would recommend signing in to https://enforcement.xbox.com to get more details and if the option to file a case review is not showing up, it may mean that you're not eligible to file one. I'm sorry for that.
  3. ngocphi Win User

    How did I get a 2 day suspension from activity feed?

    Concerning captures

    All content must be rated e for everyone so if you are cursing during one of your captures from your mic could be a violation

    Support cannot help with enforcement issues

    That's not how unauthorized investigations work

    Your account gets locked and they investigate when you will receive an email with steps to unlock

    Even then only the escalations team talk to enforcement about unauthorized access violations
  4. Joel M77 Win User

    How did I get a 2 day suspension from activity feed?

    Hi DrewCG, my name is Joel, I'm here to help you with any problems or questions you may have.

    I am sorry that this has happened to you, however from here we can only guide you through the process so that you can verify the cause and appeal your sanction

    Note Customer Service cannot assist with suspensions or disciplinary action. These personnel do not have access to compliance details. Read on for information on how to ask questions about your current suspension.

    https://enforcement.xbox.com/

    Please log in to the link above and click on the yellow handshake. It will give you a more detailed reason why it was forbidden and an option to appeal it.

    *** Only by following the steps indicated above can you learn about your case and appeal only if this option is available to you, there is no other way to contact the Enforcement department and no one else at Microsoft can help you. No one in Customer Service has information about your case nor can dispute or discuss in any way whether your situation is fair or not, I hope you can understand the situation and stay within the rules of the platform.

    Important Xbox will not tolerate any abusive behavior. When submitting an appeal or responding to an agent's request for additional information, do not insult or threaten Microsoft employees or post profane, bigoted, or otherwise inflammatory content. Case review inquiries are subject to the guidelines outlined in the Xbox Community Guidelines. Disregarding these rules may result in closure of the case review. Especially offensive violations may result in additional disciplinary action from Xbox.

    Regards

    [​IMG]
  5. Daft Badger Win User

    Communication Ban unknown reason

    Funny,according to your activity feed you have been active at least 2 days ago.

    Anyway,the enforcement team don't use the forums.

    Any report filed has to be investigated first which takes time so your suspension could be for something you did several weeks ago or longer.

    For info on your suspension & to file for a case review if eligible you need to go to the enforcement site
    here
  6. matterism Win User

    Activity Feed (Xbox One/Xbox website) not showing my posts, achievements, etc...

    Hi, I am having the same issue with my activity feed and leader boards. Mine stopped working about 2 days ago, I also did a factory reset. The reset did nothing for it.
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How did I get a 2 day suspension from activity feed?

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