I have paid for Minecraft

Thanks. The payment was to Minecraft.com for Computer. Looking forward.

Hulin

Hello Hulin

My name is Jonny and I will be assisting you today!

First, thank you so much for contacting us regarding your inquiry/ concern.

I do look forward to resolving this problem together!

The payment would be issued to the retailer it was purchased from.

Did you originally purchase it from the Xbox store?

Okay,

When you made the purchase, were you prompted to log into a Microsoft account? Was it for the Xbox?

Hi there! This is Virginia O.

I understand that you are experiencing issues installing Minecraft.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Be guided that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

To set your expectations properly, Minecraft’s launcher will only grant full access if it detects that you’re signed in with the Microsoft account that holds the valid purchase. Double-check that you’re logged into the exact account you used to redeem or purchase the game.

Please log in to your Microsoft account via a web browser at https://account.microsoft.com and review the “Manage how you sign in to Microsoft” section to confirm the correct email addresses and aliases.

And then check purchase history. Ensure that your Minecraft purchase shows up in your Microsoft Store or account purchase history https://account.microsoft.com>; Order history. Because this confirms your license is active on that account.

Once you see the game from your Order history, kindly fully log out of the Minecraft launcher, and then sign in again. Reinstalling the launcher can also resolve unexpected glitches.

If the issue persist after performing the troubleshooting steps, please use a different browser or device and see if it works.

Thank you for your cooperation.

Having paid and downloaded Minecraft I have nothing but a demo game for my money. Please help.