Can’t add Microsoft account to Xbox One after reset – no error

Hi, غوغو! I'm sorry to hear you're having trouble adding your account to the Xbox console. No worries, I'm happy to assist you with this today.

Please follow these steps and see if it will help fix the issue.

Make sure that Passwordless Account and Two-step verification are not enabled here.

https://account.live.com/proofs/manage/additional

Update your password here.

https://account.live.com/password/Change

Sign in here using the new password.

https://www.xbox.com/en-US/

Then, press and hold the Power button on the front of your Xbox until the console turns off.

Unplug everything from the back of your Xbox.

Wait 3 minutes, and then plug the power cord and HDMI back in.

Try to download your account.

Let me know if that works. Thank you!

Hello!

I have done the Xbox reset which let me add my account back however I can’t add my family or any other account (previously I had 3 accounts, now I only have mine because of this) every time I try to add one it just loads and brings me back to the main screen with no error.

The shell version is 2206.0.2205.19001

Os version is 10.0.22000.4975 (xb_flt_2206co.220622-1125)

Thanks in advance for the help!

Hello, Coby my name is Oskayra I am an independent advisor and player like you I hope I can help solve your problem today

It's frustrating to be unable to sign back into your Xbox One S after performing a partial factory reset. Here are some suggestions that might help you resolve the issue:

Network Issues:

Sometimes, network connectivity issues can interfere with account sign-in processes.
Power cycle your network router and modem.

Unplug both devices from the power outlet.
Wait for 30 seconds.
Plug them back in and wait for them to fully boot up.

Connect your Xbox One S directly to your router via Ethernet cable. This can provide a more stable connection compared to Wi-Fi.

Check your internet connection speed. Ensure you have sufficient bandwidth for online functions.

Offline Update:

While you mentioned not having access to a computer, consider checking if you have any friends or family who can help you create a bootable USB drive for offline update.

The offline update can potentially address software issues that might be causing the sign-in problem.

You can find instructions for creating the offline update USB drive on the official Microsoft website:

https://support.xbox.com/help/hardware-network/console/offline-system-update

Account Issues:

Verify that your Microsoft account details are correct and haven't been changed or compromised.

Try logging in to your Microsoft account using a web browser or another device.
If you encounter any issues with your account, contact Microsoft Support for assistance.

Hard Reset:

If the above suggestions don't work, consider performing a hard reset on your Xbox One S.
Note: This will erase all data and games from your console, so be sure to back up any important data beforehand.

To perform a hard reset, follow these steps:
Turn off your Xbox One S.
Press and hold the Bind and Eject buttons simultaneously.

While holding both buttons, press and hold the Power button for 10 seconds.
Listen for two power-up tones. Release the buttons after the second tone.
Your Xbox One S will boot to the initial setup screen.

Follow the on-screen instructions to set up your console and add your account.

Additional Tips:

Ensure your Xbox One S is running the latest software update.

Check the Xbox Live service status website for any known outages or maintenance periods that might be affecting sign-in functionality.

Try creating a new Xbox account and see if you can sign in with that. This can help isolate the issue to your specific account.

I really hope your problem has been fixed with my help, if it works let me know and have a nice day. Oskayra

Why do I get a ”Sorry, we can’t change your Microsoft account right now” error when I try to make a change to my Microsoft account?

You can make only one Microsoft account change for a given Xbox LIVE gamertag every 30 days. If 30 days haven’t passed since the last time the Microsoft account was changed, you’ll receive the error message “Sorry, we can’t change your Microsoft account right
now.”

Note: You also must wait 30 days after your gamertag is downloaded from Xbox LIVE before you can switch that gamertag to a different Microsoft account.

-

There is no way around this wait time.

Thanks for the reply, i removed the account and reset the console , readded the account and downloaded the apps and still getting the same error.

I am started getting this error after i add my Microsoft profile to rewards.

please let me know how to fix the issue.