Minecraft won't allow me to sign in with Microsoft.

Hi there, and thank you for reaching out. I’m Aileen, and I’m here to provide you advice as an independent advisor.

If the “Sign in with Microsoft” button in Minecraft just greys out, but you’re already signed into the Xbox app and Microsoft Store, here are a few things to try:

1. Run Minecraft as administrator

Close Minecraft completely.

Find the Minecraft Launcher shortcut, right-click it, and choose Run as administrator.

Try the “Sign in with Microsoft” button again—sometimes elevated permissions let the popup open properly.

2. Repair the Minecraft Launcher and game files

Press Windows + I to open Settings, then go to Apps > Installed apps.

Find Minecraft Launcher, click the three dots, and select Advanced options.

Click Repair. If that doesn’t help, go back and click Reset.

Launch the launcher again and try signing in.

3. Check that required Xbox services are running

Press Windows + R, type services.msc, and hit Enter.

Look for Gaming Services, Xbox Live Auth Manager, and Xbox Live Networking Service.

If any are “Stopped,” right-click and select Start. Make sure their Startup type is set to Automatic.

4. Clear any cached credentials

Open Credential Manager (type that into the Start menu).

Under Windows Credentials, remove any entries for “Xbox” or “Minecraft.”

Restart your PC, then open Minecraft and try signing in again.

5. Sign into your Microsoft account in Windows first

Go to Settings > Accounts > Your info and make sure you’re signed in with the same Microsoft account you own Minecraft with.

Then open the Minecraft Launcher and click “Sign in with Microsoft” again.

If none of these steps work, let me know what happens at each stage, especially if any errors pop up or if a service won’t start. We’ll keep troubleshooting until Minecraft lets you sign in.

Please let me know if you need any further assistance. Looking forward to your response.

Hey there!

Have you tried uninstalling and reinstalling Microsoft Jigsaw? I recommend starting out by following the steps on our Microsoft Casual Games FAQ. Additionally, check
out the
Error Codes & How to Fix Your Game post on the official Jigsaw facebook page.

Give each of those steps a shot and post back!

It helped. After installing the win7/8.1 minecraft launcher it allowed me

to sign into my microsoft account.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

There could be a few different reasons why you are unable to sign in. Here are a few things you can try to troubleshoot and potentially resolve the issue:

Make sure you are using the correct login credentials and that you have an active Xbox Live Gold subscription.

Check your Internet connection and make sure it is stable and reliable.

Check for any updates to the game and console and install any available updates.

Try resetting your console's cache by power cycling it. To do this, turn off the console and unplug it from the power source. Wait a few minutes, then plug it back in and turn it on.

https://beta.support.xbox.com/help/hardware-net...

If you are using a WiFi connection, try switching to a wired Ethernet connection to see if that improves your connectivity.

If the issue persists, you may want to try deleting the game and re-installing it to see if that resolves the issue.

So I managed to fix this issue regarding Teredo. It seems to be working. However, this did not allow me to sign in to my Microsoft account in Minecraft.