Xbox Live suspended my account without a reason, appeal denied — what can I do?

If the enforcement team denied the appeal, there is nothing else that can be done.

If the appeal was denied, then all you can do is wait it out.

They just denied my appeal. In the appeal I asked what’s the reason my accounts in a suspension and they still haven’t even put a reason down as to why.

Hi Joseph_756,

Thanks for getting back.

Based on the image you provided, it seems like your appeal has been denied and your account is permanently suspended.

I understand how frustrating this might be knowing that your account has been suspended without any reasons. However, as much as we would like to help you here in the community, we do not have the rights to get your account back.

What I can recommend is to review the Xbox policies to know more what are the reasons for account suspension. Learn why your account was banned or suspended from Xbox Live - Microsoft Support

Sincerely,





Microsoft Community Forum Moderator

Hello, my account was also indefinitely banned/suspended without any details provided. My appeal was denied without providing any information on what I could do further to get my account unbanned. I only play on Pc and I communicate with my friends through discord. Is there any way I could get some help regarding my issue?

Thanks for taking your time to read this reply.