I would like to have a phone call

if you did not purchase the code for Microsoft you will need to contact the company that issued the card. They purchased codes from Microsoft and just like Best Buy purchases disc base games, they are the ones who have to handle your return. You'll find their company name on the card

Hi, my name is Tadeu, I'm an independent consultant and a Microsoft Xbox user just like you.

I'm here to help.

I hope everything is going well and thank you for reaching out.

This support is intended to answer questions about the use and configuration of devices.

Follow the steps below to redeem your gift card code.

1. Sign in to your Microsoft account:

Make sure you're signed in to the account you want to apply your gift card balance to.

2. Open the Xbox Store

On your Xbox console, press the Xbox button to open the guide and select "Store."

3. Select Redeem:

Press the View button on your controller to open the side menu, then select Redeem.

4. Enter the code:

Carefully enter the 25-character code (no hyphens).

5. Follow the instructions:

Select "Next" and follow the on-screen instructions to complete the redemption process.

I would like to have Customer services phone number to call them

You should never post your personal information on a public forum. You would need to go to http://support.xbox.com/contact-us to request a call back.

I like the idea, how about a windows 8 phone app D:. Oh and would just not like the in-game phone listening, I would love the taxi calling and so on though.