Xbox 360 password

I remember some people having similar problems with the Xbox 360. It may be because their password has certain characters that's not supported in the Xbox 360 password field, or their password may be too long in length.

Try changing your password and see if it helps.

Hi there,

for the Xbox 360 security works a little bit differently when using two step verification, which it sounds like that you are using it.
For the Xbox 360 it is needed to set up a app password to be able to sign in when using that type of addition security.
See this link for more information and the steps:

https://support.xbox.com/help/xbox-360/security/set-up-app-password

Hi there! This is Virginia O.

I understand that you are experiencing issues signing into the Xbox 360.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Be guided that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

Please change your password before you try signing in to your Xbox.

Go to https://account.microsoft.com>;; Security> Change my password.

Kindly try to sign in after changing your password.

If incase it won't work, kindly turn off your Xbox. Unplug all the cables connected to it. Leave it at rest for 2 minutes. Plug in all the cables back and then turn on your Xbox.

Let us turn off your two-step verification first before signing in.

Sign in to https://account.microsoft.com>;; Security> two-step verification> Turn Off.

Once done, kindly try to sign in to your account.

Thank you for your cooperation.

you need to create an app password for the 360 side of things if 2 step is on

How to set up an app password to sign in to your Xbox 360 console | Xbox Support

because all 360 games use the old 360 systems, you need to create an app password in your microsoft account so that you can then sign in to the 360 subsystem.

How to set up an app password to sign in to your Xbox 360 console | Xbox Support

you need this to sign into a 360 console or sign into a 360 profile to use 360 games on xbox one or series consoles.