My account has me as a child account but I am now an adult, how can I fix this?

Discus and support My account has me as a child account but I am now an adult, how can I fix this? in XBoX Accessibility to solve the problem; I'm on Xbox One S and my account is originally a child account but I am now 19 and would like it to be updated to be an adult account. How can I do... Discussion in 'XBoX Accessibility' started by Donvan Neighbors, Jun 5, 2025 at 8:13 AM.

  1. My account has me as a child account but I am now an adult, how can I fix this?


    I'm on Xbox One S and my account is originally a child account but I am now 19 and would like it to be updated to be an adult account. How can I do this?

    :)
     
    Donvan Neighbors, Jun 5, 2025 at 8:13 AM
    #1
  2. SmartLace1968 Win User

    My account has me as a child account but I am now an adult, how can I fix this?

    Hi there! This is Virginia O.

    I understand that you want to make your account an adult.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    Be guided that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    Please check your birthdate because your account status depends on the birthdate registered with your Microsoft account. If your birthdate shows you are now over 18, your account will automatically transition to an adult account.

    The transition will depend on the original birthdate that was saved on the account when it was created.

    You can check your birthdate by signing into your Microsoft account at https://account.microsoft.com and navigating to "Your Info" > "Edit date of birth.

    And then manage family settings. Once verified that you are already an adult, you can leave the family group without any error. You can do this by signing into the Family Safety website at https://account.microsoft.com/family/windows/co... and leave the family group.

    Thank you for your cooperation.
  3. ChaosReigNZ84 Win User

    Parental control settings

    I can't remember 100% but I am sure whoever set up the child account can change it. Like if you made an adult account on the xbox before making the child account that adult account can change wether the child account is a child account or and adult one.
    I will just test this out myself now and post how it went
  4. LueNing Win User

    How to change the Xbox privacy settings when I'm not in a Microsoft family, but kept getting redirected to the page "Why can’t I change my privacy settings?"

    Thanks for your quick response to my question, I really appreciate the efficiency :)

    I understand that my account might be a child account, but are there any ways to make sure about that? It would be great if every single Microsoft users can check whether their account is a child one or an adult one by themselves.

    I'm 18 years old now, and in my region (which is Taiwan), I'm surely an adult. I've checked the birthday in my account settings and it is correct. However, my account still seems to remain a child one(?

    Please tell me how to change my account into an adult one. And also, tell me if there's any way to check whether my account is a child one or an adult one. Thanks.
  5. Christian Gusenbauer Win User

    XBOX 360 Konto (Mod Translation: XBOX 360 Account)

    Each child account Has to have an adult account attached to it.

    Have you tried signing into your account at account.microsoft.com/family and seeing if it is showing up there as a child account under a family with an adult account attached to it?
    But i am not a child! And i have no child account, my ms-account is adult,
    only
    on the XBOX360 my account is child, not on the XBO not on MS.

    And ich have since yesterday two errors 8C150009 and 801540C.
  6. DJL-USA Win User

    Convert Child Account to Adult Account

    So there is no point to XBox's child limitations if you can play the game with the child account. I am trying to allow my kids to broadcast a twitch feed, but I can't get access to change the permissions for their account. Even when I include him in my family,
    and set his settings, in his settings they show the opposite!?!? This Child account control is complete garbage, and XBox has no business telling me how I can allow my child to access or display information! If I had known any of this I would have just set
    up the account as an adult. As it is now, he has to wipe out his gamerscore and achievements and start over!? This is RIDICULOUS and OVERCONTROLLING [Mod Removed]!
Thema:

My account has me as a child account but I am now an adult, how can I fix this?

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