I redeemed 2 V-bucks cards and did not receive anything

Hi there! This is Virginia O.

I understand that you are experiencing issues with your getting the redeemed V-bucks.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Be guided that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

To set your expectations properly, all the completed purchases on the accountis saved to your Order history. Please verfiy the redemption of V-bucks code by going to https://account.microsoft.com>; Order history.

If you see the V-bucks there it means your redemption was successful.

And to check it in-game please sign out your account.

Relaunch the game and then sign in.

Kindly check it inside your game because in-currencies will be added there.

If incase the V-bucks is still not there, kindly give it 24 hours in order for the in-game currency to be added to the game. This will give time for the V-bucks code redemption to sync to the account.

Thank you for your cooperation.

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I’m sorry to hear that your V-Bucks have not been claimed on Xbox. If you have redeemed a V-Bucks card through the Fortnite account on the back of the card and used the code generated to add to your individual Xbox account through Microsoft, but the V-Bucks do not show up on your child’s account on Xbox, you can try the following steps:
1. Check if the card was redeemed to the correct account.
2. Check if the V-Bucks are available on the account that redeemed the card.
3. Check if the V-Bucks are available on other platforms such as PC or mobile.

I hope this helps.

Hi, FinGill my name is Jose, and I would be happy to help.

To buy V-Bucks, you can follow these steps:

Purchase V-Bucks from the Fortnite store or a trusted retailer.

When you complete your purchase, you will receive a gift card code.

Give the gift card code to your friend.

Your friend will be able to redeem the gift card code in the Fortnite store. Once you redeem the code, the V-Bucks will be added to your Fortnite account.

I hope this information is useful to you and you can give the V-bucks to your friend.

Sincerely
Jose.

I need help redeeming a V. bucks gift card

Did you see the tutorial? On the Step 6 (Select the platform you want to redeem the V-Bucks Card on, and then click Next.) just select PC/Mac.