I cannot log in to my microsoft account from my Nintendo Switch

Hello Emma_725,

Let me help you with your concern today. Please note that this is a public forum and I'm merely a user, I apologize for a delay in response.

Sorry to hear you're having trouble signing in. If your were able to sign in via Remote Connect successfully, but when you check in-game the account is still not signed in, please try to clear the cache on your Switch and see if that will help with the login issue.

1. Select System Settings from the HOME Menu.

2. Scroll down and select System.

3. Scroll down again, and select Formatting Options.

3. Select Reset Cache.

4. Select the user that you wish to clear cached data for, and then select Reset to confirm.

After this, please restart your Switch and then launch Minecraft. Please try to sign in and see if the issue will persist.

For your reference on How to Reset Cache on Nintendo Switch https://en-americas-support.nintendo.com/app/an...

Note: This is a non-Microsoft website. The page appears to provide accurate and safe information, but be cautious of ads on the site that may advertise products often classified as PUPs (Potentially Unwanted Products). Make sure to thoroughly research any product before downloading or installing it.

I hope this helps. I will be awaiting your response.

Regards,

Belle

This is not the first time I've signed into my Microsoft account for minecraft or Nintendo switch. I have tried multiple wifi connections, and the only error code it gives me is error code 500 and says xbox live cannot complete this request. I am able to log into my Microsoft account on the regular Microsoft website, just doesn't work for the website to connect it to my minecraft for nintendo switch

Same issue here. If I log into Minecraft on my Nintendo switch under my Nintendo account, I can see the DLC. But it will not sync over to my Microsoft account to be able to play on different devices.

Has anyone had luck syncing purchases made with a Nintendo account to a Microsoft account in Minecraft marketplace?

Recently my account was compromised and connected to a random nintendo switch. Now I have no clue as to how to unlink the nintendo switch from my account as the only forums I've seen about this situation if you have access to the nintendo switch. I dont have access to the switch so how do I unlink the account from my Microsoft one?

The problem with unlinking this is gonna be the fact that its your Microsoft account is linked to the switch account and not the other way around.

The linking process starts on Nintendo's end. Therefore unlinking it would also have to be done from Nintendo's end.

If your nintendo account email is different from your microsoft account email than this is the solution to receiving your deluxe pack:

(the deluxe is a bundle not a dlc so no code and will automatically be in your account if your emails are the same)

When I first purchased the game digitally I automatically logged into my microsoft account that has a hotmail address. I was able to play minecraft as I already had a pc account that owned minecraft so it basically ported my account over to nintendo.

My deluxe bundle is not connected to hotmail but it is connected to gmail the email I use on nintendo. This meant that not only did the bundle not appear but I also was unable to connect online because it saw my microsoft account as not having nintendo online membership.

I went to settings and logged out of the microsoft account on nintendo switch. I then restarted my switch. I logged in again on minecraft using the QR code but created an account that used the same email as the account on nintendo switch. Once I did this I checked the marketplace and I had the packs and 1600 coins. I was then able to do split screen with my kids because it associated with the online membership so online use was available.

I hope this helps.