Does PC have Xbox Live Device ID?

Hello, Ali! Thank you for choosing XBOX support forums. I am an Xbox Ambasador and I am pleased to assist you today.

This is due to an issue with the MS Store / XBox app not “seeing” your PC.

Start by resetting the Windows store:

Close the Microsoft Store app if currently open.

Press the Win + R keys to open the Run dialog.

Type WSReset.exe into Run, and click/tap on OK.

A command prompt will now open without any message. After about 30 seconds, the command prompt will automatically close, and the Microsoft Store app will open.

After that try to log in again.

If that does not work:

Update Windows

Ultimately, you may have to reset Windows since this issue arose from a hardware change: Reset Windows Options.

I hope this answered your question! If it did, please give make this an answer!

Hello there @ArcanePhaZe, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. Please follow the instructions on the link below to find your Xbox Live device ID.

The link: Find the Xbox console ID, device ID, and serial number | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

Feel free to give us your feedback by voting below if the reply was helpful!

I am afraid you can only find the console ID in Settings:

1. Press the Xbox button to open the guide.
   
2. Select Profile & system > Settings > System > Console info.
   
3. Your Console ID is second in the list displayed.
   

Find more info about this here: Find the Xbox console ID, device ID, and serial number | Xbox Support

Hi Jasper,

Thanks for coming to the forums. We see you are having issues with the recovery form. The only way to recover an account is with the
Account Recovery Form. You have unlimited tries to complete it. Although you are only
able to do it once or twice a day. Some important information to keep note:

1. Name and birthdate must match or be extremely close.
   
2. Passwords you used in past--never leave blank always put something.
   
3. When asked if purchased anything say yes then Xbox and subscription.
   
4. This will ask for the gamer tag, console ID which on a Xbox one is under settings>system>console info>Xbox live device ID which starts with FD.
   
5. Anything dealing with email put N/A
   

Hope this helps.

Brad

I need Xbox.li

ve

I cannot access my console due it it having a system error during and update