How do I get my account back

Discus and support How do I get my account back in XBoX Accessibility to solve the problem; I used to have a Xbox 1 about a couple years ago and I had a lot of games and I spent a lot of money on it and I can’t log into it I changed phone... Discussion in 'XBoX Accessibility' started by Riley Cox1, Jun 1, 2025 at 5:32 PM.

  1. Riley Cox1
    Riley Cox1 Guest

    How do I get my account back


    I used to have a Xbox 1 about a couple years ago and I had a lot of games and I spent a lot of money on it and I can’t log into it I changed phone emails and everything and when I try logging into my old email it sais it has been blocked I’ve been trying everything and idk what to do. My name was RiceHasTrets and the profile picture is a anime guy holding a sword, I have tried everything and I baught a hole new Xbox, but I just have barely any information on the account since I changed credit cards, phone number, new phone, I have an idea on what my email was but I don’t know if I changed it or the password the games I used to play on it was Roblox, call of duty, forza etc I just really want my account back

    :)
     
  2. -Mador Win User

    How do I get my account back?

    Unfortunately, I think your only option is the account recovery form.
  3. Sodangidni Win User

    how do i get my account back

    Hello, Bobel C. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

    I’m sorry to hear you’re having trouble retrieving your Microsoft account.

    As you don’t recall the email address, you may want to try recovering your account by submitting the account recovery form but using instead a previously linked phone number or previously created Skype username (is not the same as our gamertag)

    The form can be accessed here:

    https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Thanks for your attention,

    Arturo.

    Note: Please refrain from sharing personal information, including email addresses, gamertags, etc. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.
  4. kyle_m4496 Win User

    How do i get my account back?

    Unfortunately not, your email being removed from the account makes it impossible to recover.

    Please reach back if you have further questions.

    Regards,
    Kyle
  5. kyle_m4496 Win User

    How do i get my account back?

    Hi Razvan. My name is Kyle and I'm an independent advisor.

    It sounds like your account may have been hacked. Have you received any emails recently about your Microsoft account's security information being changed?

    Thanks,
    Kyle
  6. JosefLBohorquez Win User

    How do I get my account back?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Alex

    Sorry to hear that, if you think that your account has been compromised, you can try recover it following steps here:

    https://support.microsoft.com/en-us/account-bil...

    In cases like this, here in the public forums no one Microsoft agent or Mojang support can assist you with this process / tell your the specific email / modify or share account details due to privacy and security policies

    If you have further questions feel to ask
    Greetings
Thema:

How do I get my account back

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