Account Email Recovery

Thank you for your patience while working with the bot. My name is Tadeu and I am a Microsoft Xbox expert and user like you.

I hope everything is going well and thank you for reaching out.

As a freelancer, I am here to help and answer your questions.

This support is intended to answer questions about the use and configuration of the devices.

Could you provide me with more details?

You would need to contact support. As long as you can verify that you are the owner of the account, they can get you the email. 1-800-4my-xbox if you're in the US/Canada or
support.xbox.com/contact-us

Hi, I would recommend trying the steps in the
Microsoft Lost Account Solution to try some possible steps to recover the email address. Note that the guide may refer you to
contact an Xbox Support agent at the primary contact site if none of the steps in the guide are successful in recovering the missing information. Hope this helps!

Hello Nate,

In this case it would be best to request a call from support. If they can verify the account they will be able to give you information on the account. They may be able to look the account up with the gamer tag or credit card.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Hello there!

I'm sorry to tell you, but if your gamertag/account is older than 5 years without your logging, then they will be erased, and recicled.

Try looking for your email in your saved password section of your browser. But, you can also try asking MS support, they are probably the only ones who can help you.