Has anyone been noticing your paying more for a game edition?

Discus and support Has anyone been noticing your paying more for a game edition? in XBoX Games and Apps to solve the problem; I keep buying different editions of games and usually it’s the art book that gets my attention but if I can get the soundtrack as well it’s a definite... Discussion in 'XBoX Games and Apps' started by RuzzW16, May 30, 2025 at 8:34 AM.

  1. RuzzW16
    RuzzW16 Guest

    Has anyone been noticing your paying more for a game edition?


    I keep buying different editions of games and usually it’s the art book that gets my attention but if I can get the soundtrack as well it’s a definite win however even though it says I have the digital version of the Art Book and Soundtrack on different games I’ve boughten throughout the years I still have no access to see nor hear either one. Is there something to fix this or can I get reimbursed for all the incorrect information I was given to pre order/buy that version of the game.

    :)
     
  2. Aileen C_87 Win User

    Has anyone been noticing your paying more for a game edition?

    Hi RuzzW16, thanks for sharing this. It's understandable to feel frustrated.

    Paying more for a special edition should come with the value that was promised, like a digital art book or soundtrack. When those aren’t accessible, it can feel like you didn’t get what you paid for.

    Let’s go through a couple of things you can do:

    Step 1: Check for the Missing Content

    First, try these locations to see if the extras are hidden somewhere:

    Go to My games & apps, select the game, then Manage game and add-ons. See if the content is listed under “Installed” or “Ready to install.”

    Open the in-game menu, some extras like art books or soundtracks are only available from inside the game.

    Visit the game’s Microsoft Store page, scroll down, and check what’s included in the edition you bought.

    If it’s not showing up in any of those areas, you might be eligible for a refund.

    Step 2: Request a Refund

    You can request a refund from Microsoft using this link:

    https://account.microsoft.com/billing/orders

    Make sure to explain:

    Which edition you bought

    What content was missing

    That it was part of the advertised bundle

    Refunds are reviewed case by case, so while it’s not guaranteed, missing advertised content is a strong reason.

    If the game was bought through a third-party store (like Amazon or GameStop), you’ll need to contact them directly.

    If you tell me which game and edition this was for, I can help check what was supposed to be included.

    Let me know if you'd like help with that.
  3. SwordofWhedon Win User

    Has anyone been noticing your paying more for a game edition?

    you should contact the developers of the game ask them how they want you to access those assets,

    Have you looked under manage game?

    As it has been "years" none of these games will be eligible for a refund
  4. Elohmn Win User

    has anyone noticed this?

    [quote user="BlackSilverAce"]So, that initial spinning is new anti-piracy measures?[/quote]

    Yes, this is correct. It is due in part to the new Anti-Piracy Format on the Disc itself and "how" the Xbox 360 reads the Disc.

    I'm sorry for those of you who did not participate in the Preview program but this what brought up many times.
  5. BlackSilverAce Win User

    has anyone noticed this?

    Yeah I found that out after installing, deleting and re-installing all three of Rage's discs- about three times lol.

    So, that initial spinning is new anti-piracy measures?
  6. Elohmn Win User

    has anyone noticed this?

    Yes, many people have noticed it. It is due to the New Anti-Piracy Format of the Disc. It's normal behavior for the Xbox 360 with any new Disc with this Format. It should not continue to spin though, if it does try Deleting the
    Game and Installing it again.

    Short story, spins for a minute or so equals "normal". Continues to spin long after (2 minutes and up), it is not "normal".
Thema:

Has anyone been noticing your paying more for a game edition?

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