I believe someone has hacked my Microsoft account and changed the email associated with the...

Hello, Ava! My name is Mario and I welcome you to the Microsoft Xbox Community!

I can understand your concern and please don't worry I am here to help you.

As a first step I would recommend you to follow the following link for what to do if your account was hacked: https://support.microsoft.com/en-us/account-bil...

Also, in the following link you can follow the step by step process to recover your account: https://account.live.com/acsr

From there you can use a new email address to recover your account and have the Microsoft team contact you.

I recommend that you answer all the questions and do not leave any unanswered. It is important to follow the step by step process to recover your account. It can take up to 24 hours for the Microsoft team to review your account recovery request and contact you directly.

Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge.

I just need someone who has the authority to change my associated microsoft account/email

If you believe that your Microsoft account has been hacked or compromised. I would suggest that you take a look over the following information provided in the following link. How to recover a hacked or compromised Microsoft account. It will likely prove the best information to potentially solve the issue you're facing if the account has been hacked or compromised.

Here is additional information pertaining to if your account has been locked. Account has been locked.

Here's the information from Mojang in relation to changing your email address associated with the Mojang account. Changing Your Email Address (Mojang Accounts)

I hope that this info proves to be useful in your situation. Good luck!

As long as you beefed up the security and everything on it then they probably do not.

If you email address is not a Microsoft server email (Hotmail, outlook, live, MSN.com) then I would look at that to make sure they did not compromise that too. That normally is the way without actually giving someone your information that they hack into
accounts.

If that email is possibly compromised I would look at changing the email address that is associated with your Microsoft account.

Hello,

I believe this link will be able to resolve this. Follow the steps listed in this link below and let me know if this works.

[How to change the email address associated with your Microsoft account]

https://support.xbox.com/en-US/my-a...nt/change-email-sign-in-for-microsoft-account