No Access to online games and games transfer

Discus and support No Access to online games and games transfer in XBoX on Consoles to solve the problem; Hello, I separated from my husband. My ex-husband signed up for Xbox using my email address and purchased digital games through my Microsoft account.... Discussion in 'XBoX on Consoles' started by NatachaNilisse, May 27, 2025 at 5:42 PM.

  1. No Access to online games and games transfer


    Hello,

    I separated from my husband. My ex-husband signed up for Xbox using my email address and purchased digital games through my Microsoft account. Since I changed my password, he doesn't have access. How can he transfer the games?

    Thanks for your help.

    :)
     
    NatachaNilisse, May 27, 2025 at 5:42 PM
    #1
  2. Smwutches Win User

    No Access to online games and games transfer

    He would either need access to the account or he would need to start his own account and start over.
  3. Smwutches Win User

    My game pass ultimate isn't sharing

    Ultimate itself won't transfer to the other account. The other account would just have access to the games installed from Game Pass as well as the ability to play online.
  4. Smwutches Win User

    Games across all profiles?

    On the 360 other accounts can access your games as long as they are using the same console that you originally downloaded the games on (or have transferred licenses to). You can play your content online or offline, but I believe the other accounts do have
    to be online in order to access your content. They can still access your content if you delete your profile.
  5. ArminatorX Win User

    Problem of extention

    What "extention" did you buy? Are you playing on Xbox 360 or Xbox One?

    GTA V's extensions are all free and only for the online part of the game. The only additional things you can buy is the GTA Online in-game currency, which is transferred to your in-game bank account of the online portion of the game.

    Depending on the pack you buy, you also get access to "bases" for your criminal operations in the online portion.
  6. XBF Zineb F Win User

    online game access

    Hello there @davidconti1, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
Thema:

No Access to online games and games transfer

Loading...
  1. No Access to online games and games transfer - Similar Threads - Access online games

  2. My Forza Horizon 5 won't let me access any online features eg: auction house, Horizon life ect

    in XBoX Games and Apps
    My Forza Horizon 5 won't let me access any online features eg: auction house, Horizon life ect: My game doesn't let me access any online features this happened about 2 months ago and I stopped playing due to it but now I want to play again and it's still doing it I've tried re-downloading...
  3. how do i gain access to my Xbox and Windows 10 devices Online Safety settings

    in XBoX Accessibility
    how do i gain access to my Xbox and Windows 10 devices Online Safety settings: I already changed my date of birth to the correct date so my account can be counted as an adult but its still grayed out. i've also used a second account to create a family then invited my main as...
  4. Is the network down? Can't access store or online games.

    in XboX Insiders
    Is the network down? Can't access store or online games.: Can't login to the Xbox store or access online games, is the network down. submitted by /u/TheReal_TribalChief [link] [comments]
  5. Subject: Refund Request – Issue with Accessing GTA Online

    in XBoX Games and Apps
    Subject: Refund Request – Issue with Accessing GTA Online: Dear Microsoft/Xbox Support Team, I am writing to request a refund for a subscription I purchased due to misleading information in Grand Theft Auto V. I own GTA V on disc and attempted to access...
  6. How to I access a game oce i bought it online

    in XBoX Games and Apps
    How to I access a game oce i bought it online: So i bought the elden ring dlc around 10 minutes ago and i hopped on my xbox to download it and it still says i have to buy the game to access it still even tho i just bought it off the Xbox.com...
  7. I can't access online play for any games

    in XBoX Rewards & Social
    I can't access online play for any games: , I tried reseting xbox, reseting internet, I don't know what to do d294be48-c659-4a41-a5f3-5cf73d4e9989
  8. Why is my Xbox telling me to purchase Xbox game pass to access online services for select...

    in XBoX on Consoles
    Why is my Xbox telling me to purchase Xbox game pass to access online services for select...: Some games, not all of them, including monster hunter world and elden ring continue to tell me I need to purchase Xbox game pass to play them and access online multiplayer. I am able to play them...
  9. Home Xbox setting not Sharing Online Access but sharing Game pass Games.

    in XBoX on Consoles
    Home Xbox setting not Sharing Online Access but sharing Game pass Games.: It's about as confusing as it sounds. This happen as of Last night on Dec 15, 2023. I Have tried giving it a Power Cycle and it still was acting funky. I Tried removing it and Re-adding it as a...
  10. My account cannot play online games and cannot access some games?

    in XBoX Accessibility
    My account cannot play online games and cannot access some games?: My account is of age and all the privacy settings are enabled hence i dont know the issue. It says "Due to your age search results may be filtered" I really dont know the problem...