I am having problems logging into my account on the Xbox…it’s telling me to fix the problem...

Hello, Gabriel! My name is Mario and I welcome you to the Microsoft Xbox Community!

I can understand your concern and please don't worry I am here to help you.

When you enter the website mentioned in the message, do you get any message that your account needs some kind of action?

Please keep in mind that this is a public forum. I am an Xbox gamer like you and I am happy to help you with my knowledge. Unfortunately, I am unable to access your internal account information.

I am having the same problem, when I try to log in to play online it asks to send a security code to my account but I never get it on my phone, it is very frustrating and I was also looking forward to playing online. If you have fixed this problem yourself please tell me

I am having the same problem. I can't log into the Solitaire Collection game as it tells me that I don't have an internet connection, which I do. It tells me that I'm not not logged in to my XBOX account and I can't log in to it. When I try clicking Solitaire
Collection, it takes me back to my desktop screen. :S I have had this problem since yesterday (November 4) and today it's still the same.

I am also on Windows 8.1.

This is happening on the microsoft website and it would tell me to go fix the problem when i would try to log into my xbox account which isn't possible if it doesn't let me in.

I am having the same issue. I can't log into my microsoft account In minecraft on ps4 however, I have no issue logging into my account on the xbox website and Microsoft website so what's the problem and how do I fix it?