Problem with non-existing content restrictions on Microsoft store

What is the region of your account?

If I remember correctly your account and physical location must match or you will run into issues purchasing content.

The problem is that they shut down the Canadian store Xbox 360 market place so only Americans can download and buy Xbox 360 content. So the region of the store and the region of a non-American account won't ever match therefore restricting all non-Americans
from downloading Xbox 360 content. So basically non-Americans money isn't good enough for Microsoft.

Hi! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

Open Settings then System -> Apps -> Apps & features -> look for Microsoft Store and click it. ->The advanced options link will appear. Click it. -> On the next page, click on the Reset button to reset Microsoft Store to default settings.

After that, kindly open the Microsoft store app, sign out then sign back in using the email where you purchase the games.

Make sure to sign out and sign back it on your Xbox app as well.

Hello!

Thanks for reaching out to us here on the forums with this situation. I understand you've set up restrictions on your child accounts and they seem to not being reflected in the store. Is there a chance that an adult account is also signed in when looking
through the content? The content rated above the allowed maturity level should not be appearing in the store. Make sure the child accounts are set to the appropriate age and that it is the only account signed in.

Xbox One online safety and privacy settings for parents and children

Let us know with a reply how it goes.

If you feel other things should be considered you can log in here and submit any suggestions you might have and/or vote on others. https://xboxideas.uservoice.com/

Please check this link well https://support.xbox.com/en-US/xbox-one/security/core-family-safety-features