I have completed the microsoft account recovery form multiple times now and only got one...

Hi ian, my name is Joel, I'm here to help you with any problems or questions you may have.

Ian, I'm afraid that Microsoft Account support and Customer Service are only indicating that the only procedure or way for a user to recover an account is by following the methods indicated in the link below.

https://support.microsoft.com/account-billing/h...

Outside of that procedure, unfortunately, there is no additional way as no agent can provide information in this regard.

Please note that this is just a public forum, I will respond in a short period of time as soon as possible, apologizing in advance for any delay in the response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

Regards

Hey there, AmusedDrone3980

Unfortunately, if you are able to submit the account recovery form then this is the only method you are able to use to try and recover your account. If they decide that you haven't provided enough information, then there is nothing more we can suggest other then to keep trying to complete the form.

Microsoft takes account security and privacy seriously. Thus, only a small team is able to access your account information and reset it. This team can only be reached via the recovery form. Even if I escalated this thread, there is no one on this community who is able to help regarding this and would direct you to complete the account recovery form.

Others have reached out to Microsoft and Xbox support about recovering their account. However, this is only in cases where they are unable to complete the account recovery form.

Sorry I can't bring better news.

Nathan

Hi there,

You'll need to follow the steps and complete the account recovery form:

Help with Microsoft Account Recovery form

you have to use the account recovery form, it will want accurate information.

most accounts are not hacked but stolen after accounts are shared to gameshare, this is the number one reason for account compromises. I have kids and one of mine nearly did this, they do this all the time.

Help with the Microsoft account recovery form

Hello Ziyaad K, my name is Vanessa, I will be happy to help you.

Unfortunately, the only solution is through the account recovery form, it is the only alternative or solution to recover an account.

The Support cannot help with this type of case because they are not authorized, leaving the form as the only option.

Still let me ask you.

How many times have you completed the account recovery form?

More than 2 times a day will reduce the chances of recovery.

When filling out the form, please provide as much information as you can remember about your account.

I hope you manage to recover your account.

Sincerely,
Vanessa.