Wrong Charges

Hello, SpEcIaLEffectzZ

I Would Very Much Like To Help You Out Dear Chap,

I Do Not Like Telling You The Bad News But When You Purchase Content With Microsoft Points The Transaction Is non-refundable. You Will Not Be Able To Reverse This And You Will Have To Just Learn From The Mistake.

You Could Complain & Call Support About This Issue But In The End You Might Have No Luck! Here Is A Link If You Would Like To Phone Them Up And Explain The Issue Regarding This Matter.
support.xbox.com/.../contact-us Good Luck Chap!

Hello, groobazzz. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Were you charged today? And your subscription new billing date did not change?

Please take a look at the steps here to know how to investigate a billing charge from Microsoft:

https://support.microsoft.com/en-us/account-bil...

If you really cannot find where this charge came from, I would suggest you to contact your bank or credit card company and dispute the charge. Xbox billing support usually does not refund a charge that did not come from your account.

Feel free to ask back any questions and let me know how it goes.

Hey, that's really unfortunate, but I think you're going to have a hard time getting a refund as it would clearly state in the description purchasing there would incur another fee.

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Also anything bought over Xbox live is non-refundable:
www.xbox.com/.../FAQ

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

When you sign in to https://account.microsoft.com/billing/orders, can you please check and validate the order details under the transaction, Joshua?

If you can send a screenshot that would be great as well, just make sure to hide any personal information that may be visible for your security and privacy.

i was charged a payment of 15.89 this morning for game pass ultimate. but my subscription was canceled and i don’t see the charge in my order history