My account was stolen and I have ample proof, where can I submit it to get my account back?

Hi, Mason! I'm sorry to hear that your account got compromised. No worries, I'm happy to assist you with this today.

I understand this may seem urgent and alarming. I would suggest following the steps here regarding "How to recover a hacked or compromised Microsoft account" and see if it will help fix the issue.

https://support.microsoft.com/en-us/account-bil...

I hope this helps! Let me know if you need any further assistance.

Hi,

Call Xbox helpdesk and get back your stolen account. If you can make a proof its yours, Microsoft will put back your account to you.

Regards

Hey Rodrigo I have now discovered it is not a problem with the microsoft side as it is a problem with minecraft . I have discovered that my premium account now got hacked and stolen, and the email got changed . I belive i have enough proof ,and a friend of mine actually met the person who stole my account . my account has been stolen only beacause my naivity and stupidity . They are asking for 40 dollars and using my account to play on it . I dont know if I lost that account forever . I am replying to you beacause i dont know where else .

There are ways, but with the amount of time that has lapsed, you may not have many more options left.

There is a form you complete, as you noted, but it needs to be based on the fact that you can't remember the password reset options. The form will ask you to leave a totally separate address for them to contact you and provide various information. Some
of that will be things only you will know (such as past credit/debit cards on the account, or the console ID you used the most). Support agents won't be able to help you, so the form is your only possible option.

Unfortunately, you uncovered one of the biggest reasons why Microsoft prohibits users from sharing account details with one another. Your Microsoft account is as valuable as a bank account can be, so it's something you never share with others, no matter the
reason. I do hope this form helps.

Hi there.

It's been several years since this happened, so I suspect there will be very little that can be done to recover the account.

However, I prompt you to contact Xbox Support by live chat to discuss it with them as they'll be able to advise further.

For future reference, it is against the Terms of Use to gameshare with someone other than a person in your household (e.g. if they have a second console in a different room).

I hope that helps.

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